TROY JOHN ROBLES

Key responsibilities

• Understands automobiles by studying characteristics, capabilities, and features.

• Utilising the ability to understand a bias needs and find those within the vehicles

• Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins.

• Demonstrates vehicle features and takes customers on test drives.

• Demonstrates automobiles by explaining warranties and services.

• Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.

• Provides sales management information by completing reports.

• Assists with the setup of the showroom and displays.

• Enhances dealership reputation by accepting ownership for accomplishing new and different requests.

• Coordinating, monitoring, and reporting on daily operations

• Greet, assist, and qualify clients

• Analysed current market and priced trade-in vehicles accordingly

• Build rapport with customers to maintain trust and ensure repeat transactions and referrals

Achievements

• Consistently achieving sales target with an average of 18 cars per month.

• Sold 31 cars in 1 month – July 2023

•Cold Calling

• Ensured showroom had a quality appearance and was up to standard

• Shadowing Senior Sales person to learn daily business operation in car sales industry

• Analyzed sales data regularly to identify trends, optimize performance metrics, and inform future decision-making processes.
• Collaborated with team members to develop creative marketing campaigns and promotional events.
• Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.

Key responsibilities

• Coordinating, monitoring, and reporting on daily operations

• Managing physical store

• Monitoring and maintaining suitable store inventory levels

• Greet and assist

• Build rapport with customers to maintain trust and ensure repeat transactions and referrals

Achievements

• Increased store revenue by applying sales knowledge acquired from previous experiences – RTS steps

• Actively promoting Qasbah’s range of different products through social media and other means of promotion

• Suggested use of loyalty programmes- pending to be reviewed by management

• Developed strong cooperative relationships with coworkers and managers.

• Maximise customer satisfaction and sales opportunity

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Maintained productive, efficient approach to all tasks.
• Worked different stations to provide optimal coverage and meet production goals.