Trupal Patel
Auckland,New Lynn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Taxi Cab Driver
Uber
03.2023 - Current
Assistant Store Manager
Caltex Te Atatu
02.2022 - 03.2023
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Retail Supervisor
Caltex Grey Lynn
04.2018 - 02.2022
- Maintained stock inventory database and managed purchase orders based on knowledge gained from sales reports.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Hired, trained and scheduled retail staff, prioritizing tasks for completion before anticipated deadlines.
Customer Service Representative
Caltex Grey Lynn
09.2017 - 03.2018
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained staff on operating procedures and company services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained up-to-date knowledge of product and service changes.
Forecourt Attendant
BP2GO MOUNT EDEN
04.2016 - 09.2016
- Maintained cleanliness of equipment, counter area, floor, restrooms and exterior pump area to meet safety and sanitation regulations.
- Followed state and local laws regarding cigarette and alcohol sales.
- Supported fuel station safety as top priority in work for benefit of team members, customers and business.
- Watched customers at pumps to help prevent drive-offs, unsafe misuse of gasoline containers and pumping of multiple cars within same transaction.
Education
DIPLOMA IN BUSINESS MANAGEMENT -
IMPERIAL COLLEGE OF NEW ZEALAND
Auckland, New Zealand03.2016
BBA - Finance
B V PATEL INSTITUTE OF INFORMATION TECHNOLOGY
SURAT, INDIA03.2014
Skills
- Operations Management
- Performance Management
- Staff Development
- Business Development
- Product and service knowledge
- Recruiting and interviewing
- Customer Relations
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Taxi Cab Driver
Uber
03.2023 - Current
Assistant Store Manager
Caltex Te Atatu
02.2022 - 03.2023
Assistant Retail Supervisor
Caltex Grey Lynn
04.2018 - 02.2022
Customer Service Representative
Caltex Grey Lynn
09.2017 - 03.2018
Forecourt Attendant
BP2GO MOUNT EDEN
04.2016 - 09.2016
DIPLOMA IN BUSINESS MANAGEMENT -
IMPERIAL COLLEGE OF NEW ZEALAND
BBA - Finance
B V PATEL INSTITUTE OF INFORMATION TECHNOLOGY
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