Tsepang Nyathi
Henderson,Auckland
Summary
Customer-oriented Supervisor with two years of retail experience at Woolworths Northwest. Extensive knowledge of store operations and efficiency regarding tasks. Demonstrates a positive attitude and readiness to adapt to different solutions. A highly motivated employee with a desire to learn and strengthen skills.
Overview
3
3
years of professional experience
Work History
Duty Supervisor
Woolworths NZ
Westgate, Auckland
03.2024 - Current
- Identified areas of improvement within the workplace environment and addressed them accordingly.
- Intervened when necessary to ensure tasks were completed on time.
- Regularly communicated with other departments to coordinate efforts between teams.
- Ensured compliance with safety regulations and policies.
- Adhered to company policies and procedures at all times.
Online Supervisor
Woolworths NZ
Westgate, Auckland
12.2023 - 03.2024
- Implemented strategies for improving overall efficiency within the department.
- Evaluated employee performance on a regular basis in order to identify areas of improvement or recognition opportunities.
- Ensured all queries were responded to promptly and accurately by the online customer service team members.
Online Assistant
Woolworths NZ
Westgate, Auckland
06.2022 - 12.2023
- Processed online orders accurately and timely for delivery or pickup in-store.
- Identified customer needs and recommended appropriate products and services.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
Strawberry Picker
ZaberriWorld
Riverhead, Auckland
11.2021 - 02.2022
- Checked strawberry plants for ripeness and picked ripe strawberries.
- Culled out unripe or overripe berries from the picking container.
- Communicated with fellow pickers about best practices when it came to harvesting techniques.
Education
Bachelor of Commerce - Finance & Accounting
University of Auckland
Auckland, NZ11-2025
Cambridge A Levels
Avondale College
Avondale, Auckland11-2021
Skills
- Employee Relations
- Operational Efficiency
- Decision-making capabilities
- Policy Enforcement
- Operations Management
- Inventory Control
- Complex Problem-Solving
- Waste Reduction
References
References available upon request.
Timeline
Duty Supervisor
Woolworths NZ
03.2024 - Current
Online Supervisor
Woolworths NZ
12.2023 - 03.2024
Online Assistant
Woolworths NZ
06.2022 - 12.2023
Strawberry Picker
ZaberriWorld
11.2021 - 02.2022
Bachelor of Commerce - Finance & Accounting
University of Auckland
Cambridge A Levels
Avondale College
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