Tuiata Horncy
Whangarei,NTL
Summary
Proactive Waitress with comprehensive experience in high-pressure environments, skilled in managing multiple tables and orders while maintaining service standards. Expertise in cash handling, greeting guests, and effective customer upselling. Brings strong teamwork, cleanliness, and problem-solving skills to ensure a positive dining experience.
Overview
6
6
years of professional experience
Work History
Waitress
Tai Tong Chinese Restaurant
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Ice Block Truck Worker
Choice Blocks
08.2018 - 07.2021
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Level 4 in Beauty Therapy - Beauty Therapy
Evolution School of Beauty
Whangarei, NZ12-2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Handling Complaints
- Payment Processing
- Cleanliness
- Effective customer upselling
Timeline
Waitress
Tai Tong Chinese Restaurant
10.2023 - Current
Ice Block Truck Worker
Choice Blocks
08.2018 - 07.2021
Level 4 in Beauty Therapy - Beauty Therapy
Evolution School of Beauty
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