Tuitui Tau
Panmure
Summary
Detail-oriented professional with experience in office administration and workflow coordination. Proven ability to streamline processes and enhance operational efficiency while delivering exceptional customer service.
Dynamic team leader with a strong background in staff management and process improvement. Skilled in training and mentoring team members, fostering a culture of productivity, and driving customer satisfaction through effective logistics coordination.
Resourceful administrative professional known for organizational prowess and attention to detail. Successfully streamlined document management processes, improving efficiency and compliance in office operations.
Overview
8
8
years of professional experience
Work History
Administration Assistant
Property Management
09.2025 - 01.2026
- Managed scheduling and coordination of property viewings for prospective tenants.
- Assisted in preparing lease agreements and tenant documentation for accuracy and compliance.
- Supported office operations by maintaining organized filing systems and updating databases.
- Executed record filing system to improve document organization and management.
- Performed research to collect and record industry data.
Team Leader/2IC Supervisor
VISY Logistics
02.2022 - 09.2025
- Oversaw daily operations to ensure efficient logistics and distribution processes.
- Trained and mentored team members to enhance productivity and workflow efficiency.
- Implemented process improvements that streamlined operations and reduced turnaround times.
- Coordinated logistics activities, including inventory management and shipment scheduling.
- Ensured compliance with safety standards and operational guidelines within the workplace.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Led team to optimize logistics processes, improving efficiency and reducing delays.
Administrative Assistant
VISY Logistics
07.2022 - 02.2024
- Streamlined document handling processes, improving accuracy and accessibility of records.
- Developed and maintained filing systems, ensuring compliance with organizational policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Team Leader
Pitango
02.2018 - 01.2022
- Led team initiatives to enhance project delivery and operational efficiency.
- Mentored junior team members, fostering skills development and performance improvement.
- Streamlined workflows by implementing process improvements and best practices.
- Coordinated cross-functional collaboration to align project goals with organizational strategy.
- Developed training programs to elevate team competencies and knowledge sharing.
- Managed stakeholder relationships, ensuring alignment on project objectives and expectations.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Administration/2ic Supervisor
Pitango
02.2018 - 01.2022
- Coordinated inventory management and ensured optimal stock levels maintained.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
Leadership Management
Visy Logistics
Auckland02-2024
Business Administration
Manukau Institute of Technology
Auckland, NZ01-2017
Skills
- Office administration
- Administrative support
- Data entry
- Word processing
- Staff management
- Document scanning
- Workflow coordination
- Social media management
- Administrative operations
Timeline
Administration Assistant
Property Management
09.2025 - 01.2026
Administrative Assistant
VISY Logistics
07.2022 - 02.2024
Team Leader/2IC Supervisor
VISY Logistics
02.2022 - 09.2025
Team Leader
Pitango
02.2018 - 01.2022
Administration/2ic Supervisor
Pitango
02.2018 - 01.2022
Leadership Management
Visy Logistics
Business Administration
Manukau Institute of Technology