Tuivale Justina Elama

Reliable customer service representative, with great customer service skills and time management abilities.Experienced at building positive customer relationships to increase business.

Replenished shelves and made sure store is neat and tidy throughout my shift. Upsell customers on drinks and snacks on sale or on a promotion for the week.

Maintained a professional appearance and helped customers in need of assistance with gas.

Maintained a high standard of customer

service during high-volume, fast paced operations. Communicated clearly and positively

with co workers and management team. Managed point of service (POS)computers service for automated order taking. Resolved customer complaints promptly and professionally.

• Sorting packages by area code, using a RF scanner, working as a team to achieve weekly goals, restocked items.

• Helped with deliveries , Developed skills on how to use an RF scanner to scan parcels, Sorted packages by area code and lifted 20kgs packages.

• Replenished shelves from stock in the back, Enhanced customer service skills, Worked in a team and helped customers with finding products.