Tula Hunter
Dunedin City,North Dunedin
Summary
Versatile professional with extensive experience in customer service, childcare, and sales. As a Christmas Cookie Seller at Cookie Time, I increased sales revenue through effective communication and resolved customer complaints, ensuring product quality and managing stock.
With six years as a Nanny at Babysits, I built strong relationships with parents, provided a safe environment for children, and managed household duties. At Thai Garden, I handled high-pressure situations, multitasked efficiently, and maintained excellent service standards.
Skills include analytical thinking, leadership, problem-solving, dependability, flexibility, customer engagement, first aid training, cash handling, and POS system operation. Committed to exceptional service and professionalism under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Christmas Cookie Seller
Cookie Time
12.2022 - Current
- Increased sales revenue by employing effective communication and persuasive selling techniques.
- Resolved customer complaints professionally, resulting in increased trust and loyalty from clientele.
- Ensured proper storage conditions were maintained for cookies at all times, preserving freshness, taste and quality.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Nanny
Babysits
08.2017 - 12.2023
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Provided safe environments for children, ensuring their well-being and security at all times.
Waitress
Thai Garden
03.2017 - 12.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Waitress
CBK Ferrymead
05.2019 - 04.2021
- Managed table turnover rate effectively allowing for more guests served per shift.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Bachelor of Law - Medical Law
University of Otago
Dunedin, NZ11.2026
High School Diploma -
Christchurch Girls' High School
Christchurch, NZ11.2021
Skills
- Analytical
- Leadership
- Critical Thinking
- Problem-solving abilities
- Dependability
- Flexibility
- Customer Engagement
- First Aid Training
- Cash Handling
- POS System Operation
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Sold 7000 Cookie Time buckets, exceeding the target by 40%
- Awarded Alumni in America Entrance Scholarship at The University of Otago
Certification
- Full drivers license
- First aid
Timeline
Christmas Cookie Seller
Cookie Time
12.2022 - Current
Waitress
CBK Ferrymead
05.2019 - 04.2021
Nanny
Babysits
08.2017 - 12.2023
Waitress
Thai Garden
03.2017 - 12.2021
Bachelor of Law - Medical Law
University of Otago
High School Diploma -
Christchurch Girls' High School
- Full drivers license
- First aid
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