Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Tungane Kaye-Ivitu Fogavai

Rotorua,Bay Of Plenty

Summary

with people and can come across as a people pleaser at times. I've worked in environments where customers always come first so now it comes quite naturally. I have also had big passion in helping my

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Dollar Dealers
Central, Rotorua
11.2024 - Current
  • Managed daily store operations, ensuring smooth workflow and high standards of customer service
  • Handled cash management, including balancing tills, processing transactions, and maintaining financial accuracy
  • Provided excellent customer service, resolving queries and building strong client relationships
  • Processed pawn loans, including assessing items, negotiating terms, and completing required documentation
  • Supported the Store Manager with administrative duties such as record-keeping, reporting, and compliance
  • Supervised and trained staff, assisting with rostering and team performance
  • Maintained organised records and ensured all paperwork was completed accurately and efficiently
  • Ensured store security procedures were followed, including handling high-value items responsibly

Retail

Z Energy
11.2023 - 08.2023
  • Money handling, Handling counting the till
  • Stock take, Counting stock ensuring store had the right amount of stock in place
  • Serving customers assuring they have a pleasant visit to our store
  • Organisation of the store, Guaranteeing that the work place is neat and tidy.
  • Working in a fast paced environment

Weights & Counts

Trevelyans, TePuke
03.2021 - 10.2022
  • Weighing the fruit to make sure the right sizes were going in the right pallets
  • Counting fruit - Making sure the right amount of fruit were dropping into the boxes
  • Working in food safety place - Ensuring cross contamination was not happening in the workplace

Barista

McDonalds-Fenton Street
06.2019 - 03.2021
  • Barista at Mcdonalds means working under pressure fast and effectively
  • Customer Service
  • Making Coffees - Experience in Cafe
  • Delivering food to a high standards
  • In a fast paced work environment.
  • POS work
  • Cash handling
  • Able to work in a fast paced environment

Acos Meat Factory
12.2019 - 02.2020
  • Slaughter Floor work
  • Cutting meat parts
  • Cleaning and labor work.

Education

NCEA level 1 -

Western Heights High School
Rotorua

NCEA level 2 -

Western Heights High School
Rotorua

NCEA level 3 -

Western Heights High School
Rotorua

Skills

  • Able to work under pressure
  • People skills
  • Reliability
  • Flexibility
  • Multitasking

  • Administration & Record Keeping
  • Cash Handling & Financial Accuracy
  • Customer Service & Communication
  • Time Management & Organisation
  • Problem Solving
  • Staff Supervision & Team Support
  • Teamwork
  • Adaptability
  • Calm demeanor
  • Customer service
  • Coffee making

Reference

Senior Management (Dollar Dealers)

Ramanpreet Singh- 0220272853

Store Manager (Dollar Dealers)

Rachit Chahba- 0221265136

Shift Manager (Mc Donald)

Ailafo Semi- 0226428026

Supervisor (Affcos)

Dvelle Tarawa- 0272567670

Timeline

Assistant Store Manager

Dollar Dealers
11.2024 - Current

Retail

Z Energy
11.2023 - 08.2023

Weights & Counts

Trevelyans, TePuke
03.2021 - 10.2022

Acos Meat Factory
12.2019 - 02.2020

Barista

McDonalds-Fenton Street
06.2019 - 03.2021

NCEA level 1 -

Western Heights High School

NCEA level 2 -

Western Heights High School

NCEA level 3 -

Western Heights High School
Tungane Kaye-Ivitu Fogavai