Tungane Kaye-Ivitu Fogavai
Rotorua,Bay Of Plenty
Summary
with people and can come across as a people pleaser at times. I've worked in environments where customers always come first so now it comes quite naturally. I have also had big passion in helping my
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dollar Dealers
Central, Rotorua
11.2024 - Current
- Managed daily store operations, ensuring smooth workflow and high standards of customer service
- Handled cash management, including balancing tills, processing transactions, and maintaining financial accuracy
- Provided excellent customer service, resolving queries and building strong client relationships
- Processed pawn loans, including assessing items, negotiating terms, and completing required documentation
- Supported the Store Manager with administrative duties such as record-keeping, reporting, and compliance
- Supervised and trained staff, assisting with rostering and team performance
- Maintained organised records and ensured all paperwork was completed accurately and efficiently
- Ensured store security procedures were followed, including handling high-value items responsibly
Retail
Z Energy
11.2023 - 08.2023
- Money handling, Handling counting the till
- Stock take, Counting stock ensuring store had the right amount of stock in place
- Serving customers assuring they have a pleasant visit to our store
- Organisation of the store, Guaranteeing that the work place is neat and tidy.
- Working in a fast paced environment
Weights & Counts
Trevelyans, TePuke
03.2021 - 10.2022
- Weighing the fruit to make sure the right sizes were going in the right pallets
- Counting fruit - Making sure the right amount of fruit were dropping into the boxes
- Working in food safety place - Ensuring cross contamination was not happening in the workplace
Barista
McDonalds-Fenton Street
06.2019 - 03.2021
- Barista at Mcdonalds means working under pressure fast and effectively
- Customer Service
- Making Coffees - Experience in Cafe
- Delivering food to a high standards
- In a fast paced work environment.
- POS work
- Cash handling
- Able to work in a fast paced environment
Acos Meat Factory
12.2019 - 02.2020
- Slaughter Floor work
- Cutting meat parts
- Cleaning and labor work.
Education
NCEA level 1 -
Western Heights High School
RotoruaNCEA level 2 -
Western Heights High School
RotoruaNCEA level 3 -
Western Heights High School
RotoruaSkills
- Able to work under pressure
- People skills
- Reliability
- Flexibility
- Multitasking
- Administration & Record Keeping
- Cash Handling & Financial Accuracy
- Customer Service & Communication
- Time Management & Organisation
- Problem Solving
- Staff Supervision & Team Support
- Teamwork
- Adaptability
- Calm demeanor
- Customer service
- Coffee making
Reference
Senior Management (Dollar Dealers)
Ramanpreet Singh- 0220272853
Store Manager (Dollar Dealers)
Rachit Chahba- 0221265136
Shift Manager (Mc Donald)
Ailafo Semi- 0226428026
Supervisor (Affcos)
Dvelle Tarawa- 0272567670
Timeline
Assistant Store Manager
Dollar Dealers
11.2024 - Current
Retail
Z Energy
11.2023 - 08.2023
Weights & Counts
Trevelyans, TePuke
03.2021 - 10.2022
Acos Meat Factory
12.2019 - 02.2020
Barista
McDonalds-Fenton Street
06.2019 - 03.2021
NCEA level 1 -
Western Heights High School
NCEA level 2 -
Western Heights High School
NCEA level 3 -
Western Heights High School