Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tusiga Maiau

Oamaru

Summary

Dynamic cleaning franchisee with a proven track record in operations management and brand compliance. Successfully enhanced customer satisfaction at OCS Company by implementing effective cleaning protocols and fostering strong supplier relationships. Skilled in negotiating favorable terms and maintaining high standards of service, ensuring a hygienic environment for all.

Professional with deep expertise in franchise management, ready to drive growth and success in franchise environment. Strong focus on team collaboration, adaptable to changing needs, and consistently achieving results. Skills include strategic planning, operations management, financial analysis, and customer relationship management. Known for reliability, flexibility, and results-driven approach.

Experienced with franchise management, emphasizing operational excellence and brand consistency. Utilizes strategic planning to optimize performance and drive growth. Track record of building cohesive teams and maintaining high customer satisfaction.

Overview

7
7
years of professional experience

Work History

Cleaning Franchisee

Self Employed Services
04.2022 - 03.2024

1. Understand how to use cleaning chemical

2. Know how to use cleaning vacuum

3. Know safety precaution

4. Managed day to day operations, overseeing staff scheduling, inventory management, and financial support.

5. Built strong relationship with suppliers, negotiating favourable terms and ensuring timely delivery of products and service.

6. Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.

7. Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.

Office Cleaner

OCS Company - Police College
01.2022 - 01.2024
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.

Office Cleaner

ISS Facility Services
01.2017 - 01.2022
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.

Education

Motufoua Secondary School
Vaitupu, Tuvalu

Skills

  • Brand compliance
  • Franchise relations
  • Operations management
  • Business networking

Timeline

Cleaning Franchisee

Self Employed Services
04.2022 - 03.2024

Office Cleaner

OCS Company - Police College
01.2022 - 01.2024

Office Cleaner

ISS Facility Services
01.2017 - 01.2022

Motufoua Secondary School
Tusiga Maiau