Dynamic cleaning franchisee with a proven track record in operations management and brand compliance. Successfully enhanced customer satisfaction at OCS Company by implementing effective cleaning protocols and fostering strong supplier relationships. Skilled in negotiating favorable terms and maintaining high standards of service, ensuring a hygienic environment for all.
Professional with deep expertise in franchise management, ready to drive growth and success in franchise environment. Strong focus on team collaboration, adaptable to changing needs, and consistently achieving results. Skills include strategic planning, operations management, financial analysis, and customer relationship management. Known for reliability, flexibility, and results-driven approach.
Experienced with franchise management, emphasizing operational excellence and brand consistency. Utilizes strategic planning to optimize performance and drive growth. Track record of building cohesive teams and maintaining high customer satisfaction.
1. Understand how to use cleaning chemical
2. Know how to use cleaning vacuum
3. Know safety precaution
4. Managed day to day operations, overseeing staff scheduling, inventory management, and financial support.
5. Built strong relationship with suppliers, negotiating favourable terms and ensuring timely delivery of products and service.
6. Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
7. Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.