Twin Niukore
Auckland,AUK
Summary
Dynamic Team player with a strong focus on delivering exceptional customer service and fostering a positive team environment. Adept at communication, active listening, and efficient problem-solving. Committed to enhancing the guest experience in the travel and tourism industry while pursuing professional growth.
Overview
12
12
years of professional experience
Work History
Cotton On Distribution Center
Auckland
06.2025 - 10.2025
Christmas Team Member
Peter Alexader
Onehunga
10.2020 - 2021
- Restocked merchandise shelves to maximize product availability for customers.
- Maintained organized sales floor to enhance shopping experience.
- Processed cash register transactions accurately during peak hours.
- Addressed customer inquiries and concerns promptly to ensure satisfaction.
- Assisted customers in locating products, providing detailed information and recommendations.
Youth Work Volunteer
The Movement Youth
Manukau City
03.2018 - 03.2020
- Enhanced the emotional well-being of youth by providing a safe and supportive environment for them to express themselves.
- Enhanced community engagement by organizing and leading activities at outreach events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Facilitated conflict resolution among peer groups, strengthening social bonds within the community.
Receptionist
Te Wanaga O Aotearoa
Mangere, AUK
03.2014 - 05.2014
- Developed strong professional relationships by interacting and communicating effectively with wide variety of colleagues.
- Streamlined order processing for faster customer fulfillment and improved satisfaction rates.
- Prepared orders for shipment through careful packaging, labelling, and documentation, resulting in minimal returns due to errors or damages.
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
- Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Education
Diploma -
NZ School of Tourism
06-2024
Skills
- Guest Relations
- Professional Appearance
- Initiative and Self-Motivation
- Analytical Skills
- Team building
- Reliability
- Concierge services
- Administrative Skills
- Friendly, positive attitude
- Customer service
Timeline
Cotton On Distribution Center
06.2025 - 10.2025
Christmas Team Member
Peter Alexader
10.2020 - 2021
Youth Work Volunteer
The Movement Youth
03.2018 - 03.2020
Receptionist
Te Wanaga O Aotearoa
03.2014 - 05.2014
Diploma -
NZ School of Tourism