Ty Gill

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.

Team leader of an in-house 6 person team, contracted to care for Oranga Tamariki High needs youth.

• Roster creation & Team management
• Crisis prevention and management
• Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
• Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting young peoples wellbeing.