Tycey Neauti Feleti
10 Camphora Place, Ranui,AUK
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with a focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
4
4
years of professional experience
Work History
Cleaner
Mahurangi College
, 01-1901
11.2024 - 12.2025
- Conducted regular inspections and maintenance of cleanliness in assigned areas, ensuring restrooms met health and safety regulations.
- Executed hourly inspections, restocked supplies, and sanitised facilities to uphold safety and cleanliness standards.
- Implemented health and safety protocols to ensure a secure workplace environment.
Crew Member
McDonalds
02.2022 - 10.2024
- Operated kitchen equipment to prepare menu items efficiently.
- Delivered exceptional customer service in a fast-paced environment.
- Used to manage over 50 customer orders per day.
- Handled cash transactions accurately while processing customer orders.
- Assisted in inventory management by restocking supplies as needed.
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Adapted quickly to changes in menu offerings and special promotions.
- Trained new employees on operational procedures and customer service standards..
Education
High School Diploma -
Mahurangi College
17 Woodcocks Road12.2024
Skills
- Customer service
- Attentive to detail
- Patience and composure
- Cleaning and sanitation
- Fast and efficient service worker
- Organized multi-tasker
- Personal hygiene maintenance
- Sanitation and cleanliness
- Initiative and proactivity
- Reliability and punctuality
- Customer satisfaction
- Positive attitude and enthusiasm
- Problem-solving
- Teamwork and collaboration
LANGUAGES
Tuvaluan, English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cleaner
Mahurangi College
11.2024 - 12.2025
Crew Member
McDonalds
02.2022 - 10.2024
High School Diploma -
Mahurangi College
AWARDS
Recipient of the Pasifika Role Model of the Year – Mahurangi College, 2025, awarded in my final year of high school for leadership, initiative, and positive impact within the Pasifika community. I led and taught our Pasifika group our first traditional Tuvaluan Fatele performance, confidently showcasing our culture in a school where Pasifika students were underrepresented. I am reliable, adaptable, and bring a positive attitude to any team environment. I am confident working independently or collaboratively and am committed to representing myself and my community with integrity.