Tyler Black
Auckland,AUK
Summary
Hi there! Im a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Glassie/Barback
St Alice
Auckland CBD, Auckland
08.2021 - 07.2023
- Washed and sanitized Glasses using industrial dishwashers according to manufacturer instructions.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
- Sliced and pitted fruit used to garnish drinks.
- Removed, washed and polished empty glasses and discarded trash.
Customer Service Rep
Kmart
Albany , Auckland
12.2018 - 01.2019
- Merchandising, Cleaning, Customer Service, Cash Handling
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Packing
DRC
01.2017
- Packing Sugar Free Candies into bags
Education
Certificate of Attendance
Youth Development Unit
Auckland, NZ10-2019
Employment Skills -
01.2019
License Controller Qualification
Service IQ
Auckland, NZCertificate of Great Success
Great Hospitality
Auckland, NZCertificate of Achievement
NZ Defense Force
Auckland, NZ10-2019
Skills
- Retail experience
- Customer Service
- Merchandise Restocking
- Check processing
- Cash Handling
- Payment Collection
- Customer Satisfaction
- Product Knowledge
- Product Recommendations
- Positive and professional
- Menu Memorization
- Table Bussing
- Opening and closing duties
- Espresso machine operation
- Food Running
- Beverage Preparation
- Food Preparation
- Sales expertise
- Solid problem solver
- Safe Food Handling
- Order Taking
- Active listener
- Friendly and outgoing
Hobbies and Interests
- Outdoors
- Movies
- Relaxing inside on a rainy day
- Biking
- Building Computers
- Exploring
References
Glassie
Marvin Ng Chook
Regional LSV coordinator
E: marvin.ngchok001@msd.govt.nz
P: 029 281 8376
Hospo Start Facilitator Co-Ordinates,
Restaurant Association of NZ
E: gilda@restaurantnz.co.nz
P: 027 535 7665
Timeline
Glassie/Barback
St Alice
08.2021 - 07.2023
Customer Service Rep
Kmart
12.2018 - 01.2019
Packing
DRC
01.2017
Certificate of Attendance
Youth Development Unit
Employment Skills -
License Controller Qualification
Service IQ
Certificate of Great Success
Great Hospitality
Certificate of Achievement
NZ Defense Force
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