Tynika Ross
Parklands ,Canterbury
Summary
I am a confident and enthusiastic young woman with a can- do attitude who enjoys meeting new people with every chance I get! I have a passion for aesthetics and a deep understanding for skin, which has developed my eye for detail and accuracy. My confident and highly motivated personality is an advantage in making friends and working as part of a team. Having experience in a clinic environment at The Cosmetic Clinic has taught me the importance of being a productive team member who equally pulls their weight in the workplace to create a harmonious environment.
Overview
6
6
years of professional experience
Work History
Qualified beauty therapist
The Cosmetic Clinic
12.2024 - Current
- Qualified beauty therapist delivering treatments such as laser hair removal, microdermabrasion, LED light therapy, chemical peels and hydrating facials
- I also have experience in reception
- Booking clients, record keeping of clients, emails, rescheduling clients and being a front for the customers
- This experience has also allowed me to hone in on my Microsoft Office experience
- As this clinic is a busy clinic, I find I can handle the work load and stresses of this job with ease
Beauty therapy learning facilitator
Ara institute
02.2024 - 12.2024
- Providing instruction and support in the certificate level 4, level 3 and support in the level 5 Diploma class
- Providing practical demos and guiding students throughout the process of training using hands on techniques
- Assessing and evaluating students’ skills and knowledge throughout practical exams for classes such as massage, facials, nail services and cosmetic enhancements
- Sharing my personal insights from my experience to expand students’ knowledge on products, ingredients, practical and other theory
- I have also created class learning resources online, made protocols and help make practice exams
Business receptionist
Ara institute
02.2024 - 12.2024
- Preparing and distributing resources such as PowerPoints, brochures and informational packets about the study
- Scheduling and managing appointments for students, tutors and administrative staff
- Handling correspondence by managing phone calls, emails and other forms of communication
- Facilitating communication between departments at Ara, ensuring all information flows smoothly among staff members at Ara
- Supporting staff members by providing administrative support by creating materials and resources for classes
Store Host
Mecca
Central Christchurch
01.2023 - 01.2024
- Delivering exceptional customer service by providing personalised consultations to my customers desires
- Maintaining deep product knowledge to provide a knowledgeable experience for customer
- Efficiently shade matching products to cutovers skin
- Providing effective home care advice to my customers skin to work towards my customers skin goals
- Providing an understanding and welcoming experience to all customers
- Experience on POS systems
- Broad product knowledge of over 40 brands to deliver and cater a suitable home-care routine & makeup routine
Crew member & trainer
McDonald's
01.2020 - 01.2023
- Serving customers through front counter and drive through
- Creating McCafe drinks in under 70 seconds
- Training inexperienced staff members in food preparation, McCafe, drive through and front counter
Clinic Aid
Moorhouse medical Centre
01.2019 - 01.2020
- Managing stock in doctors' rooms, managing stock storage & organisation
- Maintaining clean and hygienic environments for patients & staff
- Cleaning utensils & swapping sheets
Education
Diploma level 5 - Beauty therapy
Ara institute
01.2023
Certificate level 4 - Beauty therapy
Ara institute
01.2022
Skills
- Proficiency in advanced skin analysis, familiarity with inventory management, experience in customer service, teamwork & collaboration skills, experience with upselling products, ability to analysis customers concerns & needs to tailor a solution, mentorship & support for students, delivering class practical demos & theory, stock management and receptionist experience
Timeline
Qualified beauty therapist
The Cosmetic Clinic
12.2024 - Current
Beauty therapy learning facilitator
Ara institute
02.2024 - 12.2024
Business receptionist
Ara institute
02.2024 - 12.2024
Store Host
Mecca
01.2023 - 01.2024
Crew member & trainer
McDonald's
01.2020 - 01.2023
Clinic Aid
Moorhouse medical Centre
01.2019 - 01.2020
Diploma level 5 - Beauty therapy
Ara institute
Certificate level 4 - Beauty therapy
Ara institute