Tyr Wong
26A Hathaway Avenue, Lower Hutt,WGN
Summary
Dynamic and versatile professional with diverse experience in cleaning, restaurant service, and coffee roasting. Demonstrates exceptional coffee knowledge and a dedication to delivering outstanding customer experiences. Skilled in creative problem-solving, adaptable to challenging environments, and enthusiastic about learning new skills. Proven ability to collaborate effectively in teams to enhance productivity.
Overview
3
3
years of professional experience
Work History
Coffee Roaster Assistant
Blue Whale Coffee
Xi'an, Shaanxi ，China
08.2022 - 06.2023
- Measured and weighed raw beans prior to roasting for accurate tracking of finished product.
- Maintained and operated coffee roasting equipment, including grinders and bean hoppers.
- Monitored the temperature of the roast and adjusted heat levels as needed.
- Evaluated roasted beans for color, aroma, body, flavor profile and other characteristics.
Journalist
Xi'an Broadcasting Corporation
Xi‘an, Shaanxi ，China
12.2021 - 05.2022
- Interviewed sources, contacts and leads to gather information for stories.
- Photographed or videotaped news events to provide visual coverage.
- Wrote factually correct, concise, and engaging news stories within tight deadlines.
- Reviewed copy and corrected errors in content, grammar and punctuation by following prescribed editorial style and formatting guidelines.
Lead Cleaner
L.N cleansing
Te Mara Community Room, Wellington
02.2021 - 07.2021
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Restaurant Staff Member
Ozeki Cafe&Bar
TE ARO, Wellington
07.2020 - 12.2020
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Education
Bachelor of Design With Honours - Photographic, Film, And Video Technology
Massey University
Wellington, NZSkills
- Organizational Excellence: Skilled in arranging and preparing cooking supplies and workstations for peak productivity
- Customer Service: Committed to delivering exceptional customer service for guest contentment and brand allegiance
- Operational Management: Effectively supervised purchasing, sales, marketing, and customer account operations
- Analysis and Reporting: Reporting on customer activity, business trends, and areas of focus
Affiliations
- SPCA volunteer
Timeline
Coffee Roaster Assistant
Blue Whale Coffee
08.2022 - 06.2023
Journalist
Xi'an Broadcasting Corporation
12.2021 - 05.2022
Lead Cleaner
L.N cleansing
02.2021 - 07.2021
Restaurant Staff Member
Ozeki Cafe&Bar
07.2020 - 12.2020
Bachelor of Design With Honours - Photographic, Film, And Video Technology
Massey University
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