Divya Jakkam
Queenstown,Otago
Summary
Creative and skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving food. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
7
7
years of professional experience
Work History
Co-worker
IKEA INDIA PVT LTD
Hyderabad, Telangana
01.2018 - 12.2023
- Maintained accurate records of daily activities including quantity produced, downtime, and equipment malfunctions.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Monitored inventory levels to ensure adequate supply for production needs.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Organized food orders and ensured accuracy of items served to customers.
Barista
TATA STARBUCKS
Hyderabad, Telangana
01.2017 - 01.2018
- Inspected coffee brewing equipment to ensure proper functioning.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Assisted customers in selecting beverages based on their preferences.
- Ensured compliance with health department regulations related to food handling practices.
- Performed opening duties such as setting up espresso machines for the day's operations.
Education
Bachelor in Hotel Management - Hotel Management
Shri Shakti College of Hotel Management
Hyderabad01.2017
Board of Intermediate Education -
Government Junior College of Guntur
Guntur01.2014
Skills
- Inventory storage
- Reliable team worker
- Quality assurance and control
- Excellent multi-tasker
- Organized multi-tasker
- Foodservice standards
- Reliable and punctual
- Cleaning and sanitation
Languages
- Telugu
- English
- Hindi
Disclaimer
Given a chance I will prove myself as dedicated, hardworking and put my heart and soul towards my duties. I hereby declare that the information furnished above is true to the best of my knowledge.
Professionalsummary
5, TATA STARBUCKS, Barista, 01/01/17 - 12/31/18, Prepare coffee and tea beverages for customers, Recommend the coffeehouse’s products to undecided clientele, Clean and maintain the store during downtime as needed, Ensure that you are adhering to food safety procedures at all times, Cash handling and accurately record customer order information, Resolve customer complaints quickly and efficiently as they arise, IKEA INDIA PVT LTD, Co-worker, 01/01/19 - 12/31/22, Operate a cash register and communicate with customers, Assist other restaurant staff as needed, Process credit card payments and accept cash payments, Make change and use a point of sale (POS) system for transactions, Take customer feedback, Dishwashing
Personal Information
- Father's Name: J. Srinivas Reddy
- Mother's Name: J.Anuradha
- Date of Birth: 11/05/95
- Nationality: Indian
Languages
English
Professional
Telugu
Native/ Bilingual
Hindi
Professional
Timeline
Co-worker
IKEA INDIA PVT LTD
01.2018 - 12.2023
Barista
TATA STARBUCKS
01.2017 - 01.2018
Bachelor in Hotel Management - Hotel Management
Shri Shakti College of Hotel Management
Board of Intermediate Education -
Government Junior College of Guntur
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