Cooking
Unaloto Tanaki
Restaurant Supervisor
Nukualofa,Houmakelikao
Summary
Practiced food services professional and leader with 2 years of experience overseeing the performance of hosting, waiting and kitchen teams of up to 15 members. Experienced in development of procedural manuals and training guides. Skilled in handling guest complaints and special requests diplomatically. Astute at combining product knowledge with advanced understanding of best service practices. Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands.
Overview
15
15
years of professional experience
Work History
Restaurant Supervisor
Builder's Burger
09.2022 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within organization.
- Assisted in recruitment processes, selecting well-qualified candidates that contributed positively to team dynamic.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Enhanced team performance with regular evaluations and constructive feedback.
- Developed and implemented standard operating procedures to maintain smooth operations.
- Monitored food inventory and supplies to prevent waste.
- Created new recipes, outlined steps, and training staff on correct preparation.
Part Time Cleaner
Ministry Of Tourism
02.2009 - 02.2020
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize spread of germs.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
Education
Queen Salote College
NukualofaSkills
Service quality enhancements
undefinedInterests
Sport
Going to church
Team work
Singing, Dancing, Weaving
I am currently an active church member which I always join our church choir on Sunday and singing practices during week days. Also I currently assisting our church youth with their dancing and singing practices for more than five years. For weaving I can weave short length mats which we use daily for our house floor.
Timeline
Restaurant Supervisor
Builder's Burger
09.2022 - Current
Part Time Cleaner
Ministry Of Tourism
02.2009 - 02.2020
Queen Salote College
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