Unique Fatialofa
Auckland,AUK
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Office Junior
Auckland Moving Professionals Ltd
12.2020 - Current
- Provided clerical assistance to senior staff, such as arranging meetings, making copies and answering emails.
- Maintained complete and accurate files in both physical and digital formats.
- Received and processed payments, updated accounts and issued receipts.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Informed and supported business leaders through consistent communication and administrative support duties.
Youth Leader Volunteer
Hub West
01.2017 - 06.2020
- Coordinated team-building group activities to promote socialization.
- Maintained confidentiality of children and medical conditions or issues.
- Provided positive role modeling for youngsters through dress and personal behavior.
- Provided guidance and support to participants to promote memorable experiences.
- Coordinated activities providing safety requirements for participation.
- Demonstrated positive social skills to build healthy relationships.
- Participated in session wrap up to provide feedback for continuous improvement of program.
- Educated young people about strategies for driving discussions and promoting social changes.
- Monitored and observed participants and reported concerns to supervisor for immediate attention.
- Answered visitor questions and shared details about special programs and experiences.
Strawberry Picker
A.J.Zaknic & Sons
12.2019 - 12.2019
- Selected fruit to be harvested by studying size, shape, and color.
- Picked and arranged fruit following specified instructions.
- Removed and discarded damaged fruits to improve harvest quality.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Collaborated with fruit pickers to maximize team productivity and achieve deadlines.
- Loaded and unloaded fruit boxes with care to maintain quality and condition.
- Communicated with coworkers and management to report challenges.
Kitchen Worker
Henderson Squash Club
08.2017 - 08.2017
- Managed time to juggle multiple tasks simultaneously with ease.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Maintained high personal grooming standards and uniform presentation.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved guest complaints to maintain complete customer satisfaction.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Education
High School Diploma -
Henderson High School
Henderson, Auckland, NZ12.2021
Skills
- Multitasking Skills
- Safety Precautions
- Leading Groups
- Safety and Risk Assessments
- Critical Thinking
- Effective Listening and Communication
- Professionalism
- Time Management
Timeline
Office Junior
Auckland Moving Professionals Ltd
12.2020 - Current
Strawberry Picker
A.J.Zaknic & Sons
12.2019 - 12.2019
Kitchen Worker
Henderson Squash Club
08.2017 - 08.2017
Youth Leader Volunteer
Hub West
01.2017 - 06.2020
High School Diploma -
Henderson High School
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