UNNI KR

• Provide administrative support to develop and implement support plans for clients.
• Communicate with families to create individualized support plans for clients.
• Assess all incidents and establish an effective case management system.
• Monitor each case and provide regular updates to management.
• Ensure the privacy and confidentiality of all client files.
• Attend health and safety meetings, and accurately record data.
• Maintain a relationship with Oranga Tamariki, and ensure compliance with their policies.

• Coordinated new-hire training, orientation, and onboarding.

• Generated system reports in alignment with posting and date-entry deadlines.

Supported month-end closing processes, and reviewed completed work to reduce errors.

• Promoted effective team-building and enterprise-wide communication to cultivate an inclusive and welcoming work culture.

• Reviewed KPIs during meetings, and developed performance improvement plans for organizational units.

Customized and generated reports to support strategic planning and budget forecasting.

• Verified receipt of proper documentation and signatures to renew or terminate contracts.

• Answered incoming calls and directed messages to the correct party.

Processed correspondence, documents, and reports to support clerical staff.

• Organized computer files, sensitive documents, and home office supplies.

Greeted visitors upon arrival, and directed guests to appropriate departments.

• Performed shopping, bill payment, and mail management duties for professionals.