Summary
Overview
Work History
Education
Skills
Certification
Interests
Project Details
Certifications & Courses
Accomplishments
Languages
References
Timeline
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UPASANA RAHA

Auckland CBD,AUK

Summary

ISTQB-certified software testing professional with over 7 years of specialized experience with a keen attention to detail. Expertise in testing web-based applications, with a proven track record of developing, implementing, and executing comprehensive test plans for complex software systems. Adept at leading cross-functional teams and collaborating closely with stakeholders to ensure high-quality product delivery. Strong in test planning and execution, consistently driving efficiency and reducing time-to-market. Excellent problem-solving and communication skills, enabling effective coordination and resolution of technical issues. Proficient in Agile methodologies and regression testing, with a talent for mentoring teams and successfully managing complex projects, enhancing system testing coverage and accuracy. Having relocated to New Zealand and currently seeking new opportunities in software testing roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Career Break

Relocation
05.2024 - Current
  • Relocated to New Zealand
  • Self trained on Playwright using JavaScript

Senior Associate - QA

PricewaterhouseCoopers
05.2023 - 04.2024
  • Led testing efforts of major software releases, ensuring adherence to quality standards and on-time delivery
  • Developed and executed comprehensive test strategies, including test plans, test cases, and test scripts, resulting in improved product reliability and reduced post-release
  • Collaborated closely with cross-functional teams, including developers, business analysts, and product managers, to understand requirements and provide valuable inputs during development lifecycle
  • Proactively identified and mitigated risks throughout testing process, resulting in improved product stability and customer satisfaction
  • Actively participated in agile ceremonies and contributed to process improvement initiatives, driving efficiency and effectiveness in testing practices
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress
  • Trained and supported new team members, maintaining culture of collaboration
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines

Test Engineer

Mjunction Services
08.2021 - 04.2023
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives
  • Tracked test reports and failures determined by root cause data trends.
  • Optimized regression testing efforts through continuous improvement of test cases and methodologies
  • Reviewed, evaluated, and identified requirements for testability.
  • Reduced product defects by performing thorough root cause analysis and implementing corrective actions
  • Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
  • Post-regression testing analysis and submission of bug reports to development team
  • Provide UAT support
  • Use Postman for API testing
  • Demonstration and POCs for functional items and maintained up-to-date documentation for future reference or audits
  • Maintained up-to-date documentation of all test plans, procedures,results, and defect tracking databases for future reference or audits.

Test Analyst

Vehere Interactive
07.2017 - 07.2021
  • Collaborate with developers, business analysts and other team coordinators in various teams, and analyze business requirements
  • Preparation of Test Case Design and Software Test Execution Plans
  • Performing Sanity testing, Integration testing, Regression testing
  • Identifying defects and maintaining bug life cycle using bug tracking tool
  • Post-regression testing analysis and submission of bug reports to stakeholders
  • Maintaining and creating user manual documents (SOPs), updating user manual with new updates.
  • Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.

Education

Bachelor of Technology - Biotechnology

Techno India University
India
06.2017

Skills

  • End-to-End Functional System
  • Integration Testing (SIT)
  • White Box / Black Box Testing
  • Regression Testing
  • Data Migration Testing
  • Test Planning and Strategy
  • Delivery methodologies like Agile,Waterfall

Tools
Bug Tracking– Jira, PACE, Azure
Database – MySQL, NoSQL, Oracle
API testing – Postman
Microsoft Azure DevOps
Confluence / Atlassian
Microsoft Office 365

Domain
ERP (SAP)
E-auction and eCommerce
Communication Intelligence

Certification

Open Work Visa

Interests

  • Innovative, Enthusiastic and Service focused
  • Strong analytical skills Eagerness to learn new business tools
  • Adaptive to new work environments,
    procedures, and technologies

Project Details

ERP System - PwC India, 2023 - 2024, A SAP based application for automating the business payroll to provide efficient and accurate payments to employees and assist in tracking employee work hours and tax filing. 


E-Auction portal - MJunction Services Ltd, 2021 - 2023, A web app where stakeholders are linked through e-auction portal for transaction between sellers (the auctioneers) and bidders (buyers) in an electronic marketplace. 


Mass surveillance data monitoring and analysis system - Vehere Interactive, 2018 - 2021, A web app for efficient monitoring and analysis of the ingested traffics from intercepted submarine and terrestrial optical fibre communication sources.

Certifications & Courses

  • ISTQB Certified Tester Foundation Level (CTFL)
  • API Testing with Postman, Coursera
  • Playwright Test Automation, Udemy
  • Git Essential Training, LinkedIn

Accomplishments

  • Customer Champion, MJunction Services Ltd., 2022
  • Rockstar Settler Award, MJunction Services Ltd., 2021

Languages

English
Full Professional
Bengali & Hindi
Native or Bilingual

References

Available on request

Timeline

Career Break

Relocation
05.2024 - Current

Senior Associate - QA

PricewaterhouseCoopers
05.2023 - 04.2024

Test Engineer

Mjunction Services
08.2021 - 04.2023

Test Analyst

Vehere Interactive
07.2017 - 07.2021

Bachelor of Technology - Biotechnology

Techno India University
UPASANA RAHA