UTSAV PATEL
Nelson,New Zealand
Summary
I am an experienced hospitality professional with over eight years’ success in fast-paced food service and retail environments. I bring excellent communication skills and a genuine ability to relate to people of all ages. Hard-working, self-motivated and enthusiastic, I thrive on challenges and am committed to ongoing training to enhance my skills. I am skilled in supervising teams, maintaining food safety and hygiene standards, and delivering exceptional customer experiences. I also hold a current Duty Manager Certificate, enabling me to legally serve and manage alcohol in New Zealand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager
Spagalimis Pizzeria
09.2024 - Current
- Supervise a team of 4 staff in a high-volume kitchen
- Ensure compliance with food safety standards and store cleanliness
- Manage opening/closing, cash handling, and customer issue resolution
F & B Attendant
Rutherford Hotel
05.2025 - Current
- Maintained cleanliness and organization of facilities to ensure optimal guest experiences.
- Implemented safety protocols to enhance workplace efficiency and minimize risks.
- Collaborated with team members to streamline daily operations and improve service delivery.
- Provided excellent customer service by addressing inquiries and resolving complaints efficiently.
- Trained new staff on operational procedures and best practices for guest interaction.
Pizza Maker
Hell Pizza Richmond
02.2024 - 09.2024
Pizza Maker
Sal's Authentic New York Pizza
09.2023 - 01.2024
Shift Manager
Newlyn (Hell Pizza)
07.2021 - 08.2023
Courier Driver
New Zealand Post
10.2022 - 12.2022
Shift Manager
Titirangi (Hell Pizza)
04.2016 - 06.2021
Customer Service Representative
Mobile Gas Station
09.2016 - 02.2017
Supervisor
Sure Cleaning LTD.
06.2015 - 03.2016
Education
Business and Management level 7 -
Royal Business College
04.2016
Master of Computer Application - undefined
Ahmedabad University
04.2015
Bachelor of Computer Applications - undefined
HNGU
03.2013
Skills
- Communication
- Customer Service
- Ability to Work in a Team
- Ability to Work Under Pressure
- Fast Learner
- Food Safety & Hygiene Compliance (NZ Food Control Plan)
- Stock Control & Ordering
- Staff Supervision & Training
- Customer Complaint Resolution
- Opening & Closing Procedures
- Decision Making
- Organizational Skills
- Time Management
Driving license
Class 1 Full
Certification
Duty Manager
First Aid
LANGUAGES
English
Hindi
Gujarati
Hobbies and Interests
Having good hands in cooking, specifically in making Indian curries., Like Enjoying all genre of music. Socializing – by community work and volunteering for a cause.
Timeline
F & B Attendant
Rutherford Hotel
05.2025 - Current
Shift Manager
Spagalimis Pizzeria
09.2024 - Current
Pizza Maker
Hell Pizza Richmond
02.2024 - 09.2024
Pizza Maker
Sal's Authentic New York Pizza
09.2023 - 01.2024
Courier Driver
New Zealand Post
10.2022 - 12.2022
Shift Manager
Newlyn (Hell Pizza)
07.2021 - 08.2023
Customer Service Representative
Mobile Gas Station
09.2016 - 02.2017
Shift Manager
Titirangi (Hell Pizza)
04.2016 - 06.2021
Supervisor
Sure Cleaning LTD.
06.2015 - 03.2016
Master of Computer Application - undefined
Ahmedabad University
Bachelor of Computer Applications - undefined
HNGU
Business and Management level 7 -
Royal Business College
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