vaea gale

Supervisor of Operations

Iconstrut

06.2014 - 04.2023

Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
Developed and maintained relationships with external vendors and suppliers.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.