Vagner Da Silva Castro
Alexandra,OTA
Summary
Dedicated and friendly professional with strong communication skills. Known for being responsible, punctual, and reliable, I thrive under pressure and adapt quickly to new challenges. I excel in both independent and team-oriented environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Traffic Management Operator
Fulton Hogan Limited
11.2023 - Current
- Installation and removal of traffic control devices, including cones, barriers, signs, and other markers, to effectively guide traffic around disruptions.
- Monitoring traffic flow by analyzing patterns and adjusting control measures as necessary to ensure the smooth and safe movement of vehicles.
- Liaising with authorities by effectively communicating with relevant agencies and emergency services to coordinate traffic management efforts.
- Operating road signs, including variable message signs, to convey important information and updates to drivers.
- Utilizing radio communication to effectively coordinate with team members and emergency responders.
- Responding to public inquiries and addressing concerns with clarity and professionalism.
- Ensuring adherence to traffic laws and safety regulations to promote a secure driving environment.
Tiler Assistant
Bella Casa Tiling Limited
08.2022 - 10.2023
- Reduced material waste by accurately estimating project needs and optimizing tile cutting techniques.
- Installation of underfloor heating, self-leveling compounds, waterproofing systems, splashbacks, grout, skirting boards, silicone sealants, and screed.
- Strengthened customer relationships by providing transparent communication throughout each stage of the tiling process.
- Delivered visually appealing results through precise alignment, leveling, and spacing techniques in tile layout design.
Office Assistant
Art Tiling Limited
07.2020 - 07.2022
- Procured materials and equipment while fostering strong relationships with suppliers and negotiating advantageous pricing and delivery terms.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- I conducted bank reconciliations using Xero software to accurately process and write off payments, in addition to submitting the GST Return to the IRD.
- Managed payroll data entry and processing for 33 employees using Xero Payroll software to ensure accurate employee records. Calculated overtime, vacation, sick leave, public holidays, and termination pay to maintain precise data within the payroll database.
- Developed detailed quotations aligned with project plans and specifications. Coordinated the project timeline to ensure a seamless start, in accordance with client expectations and agreements.
Laundry Worker
Southern Lakes Laundries Limited
12.2018 - 05.2020
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted in the training of new employees, sharing expertise on best practices for efficient laundry operations.
- Cleaned machine filters.
- Sorting the types of clothes to be washed according to the supervisor's instructions.
- Skilled in operating industrial laundry equipment and machinery.
Tiler Assistant
Art Tiling Limited
03.2018 - 12.2018
- Mastered diverse tiling materials such as ceramic, porcelain, glass, stone, marble, granite allowing for versatile application capabilities across various settings.
- . Provided ongoing maintenance and repair services for past clients, ensuring the longevity of their tiled surfaces.
- . Demonstrated adaptability while working on both residential and commercial properties accommodating varying site conditions seamlessly.
- Installation of underfloor heating, self-leveling compounds, waterproofing systems, splashbacks, grout, skirting boards, silicone sealants, and screed.
Human Resources Supervisor
SGS of Brazil Limited
04.2012 - 01.2018
- Recruitment and selection process for new members, identifying top candidates based on skills, experience, and aptitude for teamwork.
- Managed logistics for in-person training sessions, ensuring smooth delivery of content and seamless participant experience.
- Contributed to the establishment of a positive company culture through effective communication strategies and interpersonal skills development workshops.
- He handled complex payroll situations, such as salary calculations, garnishments and overtime payments, with precision and professionalism.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Crew Member
McDonald's Restaurant Limited
07.2005 - 09.2008
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Merchandise Stockist
Saad Supermarket Limited
03.2003 - 04.2005
- Maintained strict adherence to visual merchandising guidelines, ensuring brand consistency throughout the retail environment.
- Improved customer experience by maintaining an organized and visually appealing retail space.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor's Degree - Human Resource Management
Flamingo University
Postgraduate Degree - Organizational Psychology
Unip University
English Language Proficiency: Intermediate
Up Time College
Completed Upper Intermediate English Course
Southern Lakes English College (SLEC)
New Zealand Certificate - Laundry Processing Level 2
Competenz Institute of Skills and Technology
First Aid Course
MediTrain Limited
09.
Skills
- Strong communication and interpersonal skills
- Ability to work effectively under pressure
- Quick learner with a proactive approach
- Reliable and punctual
- Attention to detail
- Teamwork and collaboration
- Efficient multitasking
- Production work
Certification
- New Zealand Resident
- Driver's License: Class 1 & Class 2
Languages
English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Traffic Management Operator
Fulton Hogan Limited
11.2023 - Current
Tiler Assistant
Bella Casa Tiling Limited
08.2022 - 10.2023
Office Assistant
Art Tiling Limited
07.2020 - 07.2022
Laundry Worker
Southern Lakes Laundries Limited
12.2018 - 05.2020
Tiler Assistant
Art Tiling Limited
03.2018 - 12.2018
Human Resources Supervisor
SGS of Brazil Limited
04.2012 - 01.2018
Crew Member
McDonald's Restaurant Limited
07.2005 - 09.2008
Merchandise Stockist
Saad Supermarket Limited
03.2003 - 04.2005
Postgraduate Degree - Organizational Psychology
Unip University
English Language Proficiency: Intermediate
Up Time College
Completed Upper Intermediate English Course
Southern Lakes English College (SLEC)
New Zealand Certificate - Laundry Processing Level 2
Competenz Institute of Skills and Technology
Bachelor's Degree - Human Resource Management
Flamingo University
First Aid Course
MediTrain Limited
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