Vaiaga Seiuli

• Ensuring aircraft flying into American airspace from New Zealand is protected from unusual behaviour
• Identifying passengers who have been selected under TSA regulations and undertaking step by step procedures in solving selectees under TSA guidelines
• Undergoing searches for aircraft’s going into American airspace making sure there is no prohibited weapons and/or explosive devices
• Undergoing security clearance for catering going into American airspace, Applying seals and heavy security checks on carts and trucks
• Sterile areas that need to be checked and monitored before boarding start time
• Verified photo IDs and tickets to allow guests passage.

• Lead team to ensure client satisfaction, boosting repeat business and maintaining high standards.
• Resolve client issues promptly, enhancing customer experience and loyalty.
• Manage administrative tasks, including timesheets and payroll, ensuring accuracy and efficiency.
• Organise weekly schedules and locations, optimising team productivity.
• Conduct equipment inventory, ensuring all tools are ready for use

Being a team leader has helped me build customer loyalty in the industry and also building confidence around work colleagues and within my team. This has helped the company grow and improve in terms of quality and customer service experience

• Performed construction site cleaning, ensuring equipment readiness and site safety.
• Executed heavy lifting tasks, maintaining clean environments for open homes.
• Conducted night shifts duties for business ensuring a tidy workspace.

Prior to my role as a cleaner part time, I conducted duties such as cleaning after work functions, sanitising work stations making sure hygiene is maintained and controlled.

• Ensured tables and utensils were clean and ready for the next customer, maintaining high quality hygiene standards.
• Greeted and served customers, offering detailed menus and beverages enhancing dining experience
• Setting up weddings and corporate events in a timely manner and providing different set of menus such as À la carte and buffet style

During my role as a front of house runner i made sure customers were well looked after such as wedding, private and corporate groups. Making sure all cutlery and food was properly cleaned, well presented and prepared accordingly to customer satisfaction.