Distinguished healthcare professional with a proven track record at RML Hospital, adept in vital signs monitoring and fostering patient independence. Excelled in enhancing patient satisfaction and care efficiency through innovative problem-solving and effective team collaboration. Demonstrated exceptional clinical assessment skills, contributing to quality improvement initiatives and patient management excellence.
Overview
8
8
years of professional experience
Work History
Healthcare Support Assistant
City Nursing Home
11.2020 - 03.2023
Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
Maintained safety with tidy, clean, and hazard-free home environments.
Collaborated with interdisciplinary team members to develop individualized care plans that addressed the unique needs of each patient.
Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
Improved patient satisfaction scores by consistently providing timely, responsive care and addressing individual concerns proactively.
Enhanced patient comfort by providing compassionate and attentive care during their hospital stay.
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Hospital Quality Coordinator
RML Hospital
06.2016 - 11.2020
Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
Improved patient satisfaction scores by consistently providing timely, responsive care and addressing individual concerns proactively.
Enhanced patient comfort by providing compassionate and attentive care during their hospital stay.
Participated in quality improvement initiatives aimed at streamlining processes and enhancing overall efficiency within the healthcare environment.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Provided compassionate and patient-focused care to cultivate well-being.
Clinical Support Assistant
The Homoeopathic Specialty Clinic
03.2015 - 06.2016
Enhanced teamwork among staff members through active participation in meetings focused on improving quality of care.
Contributed to team efficiency by promptly responding to calls for assistance from nursing staff.
Reduced response times for urgent situations by efficiently triaging incoming calls from nurses or physicians requiring assistance.
Optimized workflow processes by managing inventory of supplies and equipment within the unit.
Ensured accuracy in medical records by diligently updating and maintaining patient information.
Enhanced patient satisfaction by assisting with daily living activities and personal hygiene tasks.
Ensured continuity of care by accurately documenting vital signs, intake/output data, and any changes in the patient''s condition into electronic health records system.
Streamlined communication between patients, families, and healthcare providers for a better overall experience.
Maintained a clean and organized clinical environment to promote patient safety and comfort.
Education
Master in Health Science - Health And Wellness
Eastern Institute of Technology
Auckland, NZ
09-2024
PG Diploma in Healthcare Management - Healthcare Mnaagement
IIHMR
New Delhi, India
03-2015
Bachelor in Homoeopathy - Clinical Management
Barkatullah University
Bhopal, India
09-2012
Skills
Vital signs monitoring
Problem-solving abilities
Clinical skills
Care plan assessment
First aid and safety
Health and safety requirements
Client documentation
Personal care assistance
Compassionate client care
Personal Hygiene Assistance
Emotional Support
Medical Terminology
Administer medication
Languages
English
Full Professional
Timeline
Healthcare Support Assistant
City Nursing Home
11.2020 - 03.2023
Hospital Quality Coordinator
RML Hospital
06.2016 - 11.2020
Clinical Support Assistant
The Homoeopathic Specialty Clinic
03.2015 - 06.2016
Master in Health Science - Health And Wellness
Eastern Institute of Technology
PG Diploma in Healthcare Management - Healthcare Mnaagement
IIHMR
Bachelor in Homoeopathy - Clinical Management
Barkatullah University
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