Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level analyst position. Ready to help team achieve company goals by utilizing interpersonal skills and excellent time management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Relationship Executive
Volkswagen
03.2021 - 02.2022
Analyzed customer feedback and identified areas for improvement, leading to increased customer retention.
Coordinated customer service team projects, achieving successful on-time completion.
Employed comprehensive benchmarks to establish and monitor customer service standards.
Investigated and resolved customer inquiries and complaints quickly.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.