Summary
Overview
Work History
Skills
Timeline
Generic

Valentina Rangelova

Auckland,AUK

Summary

Dynamic and results-driven professional with extensive experience in customer service and visual merchandising at Farmers LTD. Proven ability to enhance customer satisfaction and manage inventory effectively. Adept at building promotional displays and maintaining product knowledge, ensuring a seamless shopping experience for clients. Strong communicator committed to delivering exceptional service.

Overview

14
14
years of professional experience

Work History

Sales Assistant

Farmers LTD
Glenfield
06.2021 - Current
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Dining Assistant

Ryman Healtcare
Glenfield
03.2019 - 06.2021
  • Provided excellent customer service to guests in a timely and professional manner.
  • Filled and served various beverages for customers.
  • Checked on customers periodically throughout their meal to ensure satisfaction.

Home Support Worker

GENEVA HEALTHCARE
01.2017 - 01.2020
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Provided home support services to elderly individuals, including assisting with activities of daily living, such as bathing, dressing and grooming.

Merchandiser- Brand Activator

The Hub Instore Sale Services
01.2017 - 09.2018
  • - Building promotional product displays- Following briefs and planograms-Experience with products including L’OREAL,RB (Reckitt Benckiser), Cadbury, Red Bull,Danone, John West

Supervisor

Glenfield College Community Education
01.2011 - 01.2018
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Skills

  • Customer service
  • Product knowledge
  • Inventory management
  • Sales promotions
  • Visual merchandising

Timeline

Sales Assistant

Farmers LTD
06.2021 - Current

Dining Assistant

Ryman Healtcare
03.2019 - 06.2021

Home Support Worker

GENEVA HEALTHCARE
01.2017 - 01.2020

Merchandiser- Brand Activator

The Hub Instore Sale Services
01.2017 - 09.2018

Supervisor

Glenfield College Community Education
01.2011 - 01.2018
Valentina Rangelova