Summary
Work History
Education
Skills
Personal Information
Languages
Certification
Timeline
BusinessAnalyst
Valentyna Velidchenko

Valentyna Velidchenko

Burnside,New Zealand

Summary

Highly proactive manager with over 10 years of experience in team leadership in Media and Hospitality industry. Background includes sales, management and customer service in fast-paced settings.

Work History

General Restaurant Manager

The Little Bistro
09.2019 - 06.2023
  • Organize and control of all the aspects of 'The Little Bistro' restaurant operations; Directing and overseeing reservations and booking system; Observing liquor, health and other laws and regulations; Monitoring quality at all stages of presentation of food and services; Controlling the selection, training and supervision of staff; Hire, train and manage staff, working with payroll system; Ensure that healthy and safety requirements are met; Organize and co-ordinate events; Social media Management; Manage restaurant website, online marketing, advertising; Cooperating with suppliers, creating menus; Other general office work.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Accommodation and Restaurant manager

The Wharf
01.2019 - 09.2019
  • Organize and control of all the aspects of 'The Wharf Akaroa' restaurant operations; Directing and overseeing reservations, reception and room service activities; Observing liquor, health and other laws and regulations; Monitoring quality at all stages of presentation of food and services; Controlling the selection, training and supervision of staff; Hire, train and manage staff; Greet customers and check them in for their stay; Organizing accommodation bookings, managing bookings and reservations; Manage the hotel website, online marketing and advertising; Social media Management; Ensure that healthy and safety requirements are met; Organize and co-ordinate events; Other general office work;

Restaurant and Accommodation Manager

Cowboy Paradise Ltd
06.2018 - 09.2018
  • Bar, restaurant and accommodation management; Planning and pricing menus with Chefs, including for functions, events, and/or catering; Organize and control of all aspects of 'Cowboy Paradise' operations; Directing and overseeing reservation, reception room service and housekeeping activities; Observing liquor, health and other laws and regulations; Monitoring quality at all stages of presentation of food and services; Controlling the selection, training and supervision of Staff; Greet customers and check them in to their stay; Hire, train and Manage Staff; Organizing room bookings, managing bookings and reservations; Manage the hotel website; Plan budgets and keep accounts; Ensure that health and safety requirements are met; Organize and co-ordinate events; Monitoring, finding and exclusion of problematic issues; Development of new ideas and concepts of the project; Other general office work;

Social Media Manager

Freelance
12.2016 - 04.2018
  • Spearheaded the development and execution of comprehensive social media strategies for athletes, celebrities, and sports companies on Instagram, Facebook, Twitter, and other platforms.
  • Successfully increased client brand visibility, engagement, and follower growth.
  • Collaborated closely with clients to understand brand identity and goals, ensuring the creation of content that aligns with their vision.
  • Provided ongoing client support, assisting in sponsorship activities and identifying lucrative partnership opportunities.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Head of casting Department

National Committee 'Miss Ukraine'
02.2016 - 11.2016
  • Management of the Department of casting of beauty contest 'Miss Ukraine'; Control of searching the participants and participation in the selection of models for beauty contest 'Miss Ukraine'; Training the members of casting department on how to search for project participants, the introduction of new methods of participant's research and methods of communication with the characters; The judging on castings and regional beauty contests; Preparation and organization of castings and beauty contest; Interaction with the head of the competition and reporting; The daily, ongoing tasks; control, capture and removal of problematic aspects in the work of the casting Department; Management of database of participants of the beauty contest; The development of new ideas and concepts of the project; Organization of leisure and accommodation of the participants in the country complex '4 seasons' during the preparation of the beauty contest;
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Head of casting department of Creative association

STB TV channel
09.2014 - 11.2015
  • Guidance of casting department for projects: 'Vse bude dobre', ('Everything will be alright'), 'Vse bude smachno' ('Everything will be tasty'), medical project 'Za zhyve', cooking show 'Masterchef' and 'Masterchef-Kids'; Interaction with the project manager and report-making for all divisions of casting department; Training the members of casting department on how to search for project participants, the introduction of new methods of participant's research and methods of communication with the characters; Decision-making in all cases of force majeure; Selection of crew for the projects; The solution of daily, ongoing challenges; Monitoring, fixing and exclusion of problematic issues in the casting department work process; Control of preparation of the documentation required for the department (cost sheet, tables of employees workload, performing stage of current tasks); Control of research and occupancy of approved characters for the studio and for location video shooting; Communication with the characters while dealing with the cases of force majeure; Control and distribution of incoming tasks for casting department, supervision of guest editors and extras; Controlling performing stages of tasks, referring to all subdivisions involved in the work process;

Co-editor of the project 'Stosuetsia kozhnogo' ('Appeals to everyone')

Inter TV Channel
05.2014 - 08.2014
  • Finding people with stories for the project; Supervising the characters throughout the project; Documentation of the project (drawing up contact sheets, arranging seating chart in the studio, making requests to the governmental structures, etc.); Organization of business trips; Organization of work in the studio and direct participation up to the end of the video shooting process; Budget preparations for each program;

Casting Manager

Television and Radio Company 'Ukraine'
11.2010 - 01.2013
  • Searching and selection of potential candidates to participate in the program; Registration of audition participants, the creation of database of potential participants in the program; Reporting on the results of casting to the producers; Provision of information and consultancy services to the participants of the program;

Administrator, Project Manager

Television and Radio Company 'Ukraine'
02.2010 - 11.2010
  • Coordination of the execution of contracts for the project; Control the timing of payments under contracts; Reporting to the customer on the conditions of the contracts for the project; Enrolling freelancers; Organization and execution of documents required for business trips; Control of the duties fulfillment by the contractors; Coordination of film-making process; Other tasks which refer to the project (organization of filming locations, etc.); Information and consultancy services;

Executive Producer

TV channel 'Menu-TV'
06.2008 - 11.2008
  • Preparation and organization of the production of television programs; Building a team; Interaction with contractors; Guidance of the crew and the administrative group; Coordination of the productions - studio working process; Control of pre-installation materials; Participation in television programs budgeting; Control of financial reporting;

Administrator

International 'Media Center - STB'
04.2007 - 02.2008
  • Organization of video and photo shoots; Execution of instructions of executive producer, program manager; Control of quantity / quality of advertising displays; Document flow, control of financial reporting; Leading negotiations, administration of the TV project;

Personal Assistant

Joint Ukrainian-Spanish investment company 'RH Investment Line'
06.2006 - 12.2006
  • Reception and distribution of telephone calls; Planning and organization of the director's working day; Dealing with organizational issues; Organization of accommodation for business partners from another countries, providing translations; Organization of events for the company;

Education

Major (Level 7 of The NZQCF) - Corporate Management

University of Economics,Statistics And Informatics
Ukraine,Kyiv
01.2008

Skills

  • Knowledge of PC, office equipment, work with social media networks
  • Photography
  • Teamwork and collaboration
  • Critical thinking and problem solving
  • Attention to detail/ thoroughness
  • Customer Engagement
  • Operations Management
  • Team Management
  • Organization and Prioritization
  • Promotions Planning

Personal Information

Date of Birth: 08/21/87

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Full Professional

Certification

Digital Passport (Level 3)

Manager's Certificate

Diploma of "Organization of tourism business Course"

Timeline

General Restaurant Manager

The Little Bistro
09.2019 - 06.2023

Accommodation and Restaurant manager

The Wharf
01.2019 - 09.2019

Restaurant and Accommodation Manager

Cowboy Paradise Ltd
06.2018 - 09.2018

Social Media Manager

Freelance
12.2016 - 04.2018

Head of casting Department

National Committee 'Miss Ukraine'
02.2016 - 11.2016

Head of casting department of Creative association

STB TV channel
09.2014 - 11.2015

Co-editor of the project 'Stosuetsia kozhnogo' ('Appeals to everyone')

Inter TV Channel
05.2014 - 08.2014

Casting Manager

Television and Radio Company 'Ukraine'
11.2010 - 01.2013

Administrator, Project Manager

Television and Radio Company 'Ukraine'
02.2010 - 11.2010

Executive Producer

TV channel 'Menu-TV'
06.2008 - 11.2008

Administrator

International 'Media Center - STB'
04.2007 - 02.2008

Personal Assistant

Joint Ukrainian-Spanish investment company 'RH Investment Line'
06.2006 - 12.2006

Major (Level 7 of The NZQCF) - Corporate Management

University of Economics,Statistics And Informatics

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Valentyna Velidchenko