Motivated, experienced and detail-oriented team player with engaging personality and strong organizational skills. Ability to handle multiple projects simultaneously with enthusiasm and to provide excellent customer service.
Overview
5
5
years of professional experience
Work History
Waitress
Clarence Bistro
01.2023 - 06.2023
Displayed enthusiasm and promoted excellent service to customers.
Shared knowledge of menu items and provided recommendations based on customer's taste and interest, and upsold food and drinks to increase sales.
Trained new waitstaff on proper food handling, customer service and diverse procedures.
Communication Advisor
Rouillier Agency
08.2021 - 08.2022
Assisted with marketing strategy development to increase public awareness and customer engagement.
Designed and implemented social media strategies to align with business goals.
Communication and Social Media Specialist
DuProprio
04.2018 - 08.2021
Developed and managed content calendars for each platform to establish timely and relevant posts.
Collaborated with team members to develop creative campaigns for social media platforms.
Education
Bachelor of Arts - Communications (Journalism)
Laval University
Quebec (CAN)
04.2012
Skills
Warm and Friendly
Leadership
Cool Under Pressure
Wine Service and Parings
Upselling
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Waitress
Clarence Bistro
01.2023 - 06.2023
Communication Advisor
Rouillier Agency
08.2021 - 08.2022
Communication and Social Media Specialist
DuProprio
04.2018 - 08.2021
Bachelor of Arts - Communications (Journalism)
Laval University
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