Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Maltais

Summary

Motivated, experienced and detail-oriented team player with engaging personality and strong organizational skills. Ability to handle multiple projects simultaneously with enthusiasm and to provide excellent customer service.

Overview

5
5
years of professional experience

Work History

Waitress

Clarence Bistro
01.2023 - 06.2023
  • Displayed enthusiasm and promoted excellent service to customers.
  • Shared knowledge of menu items and provided recommendations based on customer's taste and interest, and upsold food and drinks to increase sales.
  • Trained new waitstaff on proper food handling, customer service and diverse procedures.

Communication Advisor

Rouillier Agency
08.2021 - 08.2022
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Designed and implemented social media strategies to align with business goals.

Communication and Social Media Specialist

DuProprio
04.2018 - 08.2021
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Collaborated with team members to develop creative campaigns for social media platforms.

Education

Bachelor of Arts - Communications (Journalism)

Laval University
Quebec (CAN)
04.2012

Skills

  • Warm and Friendly
  • Leadership
  • Cool Under Pressure
  • Wine Service and Parings
  • Upselling

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Waitress

Clarence Bistro
01.2023 - 06.2023

Communication Advisor

Rouillier Agency
08.2021 - 08.2022

Communication and Social Media Specialist

DuProprio
04.2018 - 08.2021

Bachelor of Arts - Communications (Journalism)

Laval University

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Valerie Maltais