Vanessa Brandão Da Silva

Customer service experience.

Inventory management.

Proficient with sales systems and POS.

Developed strong skills in handling customers of all languages, especially Asian clients, in this role.

• I opened a store selling makeup, cosmetics, and imported perfumes in Brazil
• I continued to live in Queenstown and managed my business in Brazil alongside my work here.

• I was responsible for finalizing and submitting all online payments, delivering purchases to customers, placing orders for merchandise when there was no stock, and consistently maintaining a good relationship with customers.

• I was in charge for all uniforms, overseeing daily laundering, managing orders, and inventory control
• I also assisted with checkout when necessary.

• Responsible for cleaning and organizing the Event Center during the day through OCS
• Inventory organization and ordering of chemical products
• Maintained solid working relationships with clients and co-workers.

• I began working in the role of a cleaner, and after a few months, in addition to cleaning, I would inspect all hotel rooms for the arrival of guests.

• Used professional sales techniques to negotiate best possible terms and conditions to satisfy customer requirements
• Finalization of sales, payments, billing, and monthly closure of the company for accounting.

• I initially filled the role of a sales associate, and after a year, I became a manager
• I was responsible for selecting and placing clothing orders, direct communication with suppliers, inventory control, financial tasks, and handling payments
• When I left the company, I went to work in the office of a tire store within the same family.