Vanessa Vanstone

Rotorua,BOP

Summary

Dynamic professional with extensive experience in campground management at the Department of Conservation. Proven expertise in facility maintenance and landscaping, ensuring safety and optimal guest experiences. Strong problem-solving and communication skills, effectively handling customer service and cash management. Committed to enhancing environments through meticulous care and attention to detail.

Overview

years of professional experience

Certification

Work History

Summer Camp Manager

Department of Conservation

Rerewhakaaitu/Tarawera, Rotorua

12.2020 - 04.2025

Oversaw daily operations of four campgrounds, ensuring optimal guest experiences.
Managed maintenance tasks, including landscaping, tree pruning, and facility cleanliness.
Executed lawn mowing, weed spraying, and hedge trimming to uphold aesthetic standards.
Ensured campground safety by regularly inspecting trees and facilities.
Conducted routine cleaning and maintenance of toilets and other amenities.
Performed painting and water blasting to enhance facility appearance.
Applied chemical knowledge for effective maintenance and sanitation practices.
Handled customer service tasks, including bookings and cash management.
Campground security.

School Caretaker

Lake Rerewhakaaitu School

Rerewhakaaitu, Rotorua

03.2024 - 12.2024

Cleared leaves, rubbish, and debris from steps, walkways, and areas around building entrances and exits, maintaining the cleanliness and appearance of the premises.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Reported any necessary repairs or replacements to appropriate personnel.
Mowed lawns and maintained shrubbery using mowers, hand trimmers, or power trimmers.
Water-blasted walkways and buildings.

Gardener/Landscaper

Self Employed - Redstone Gardening and Yard Services

Rotorua

01.2021 - 12.2023

Cared for lawns by mulching, aerating, weeding or grubbing.
Planned and planted flower beds and borders according to customer requirements.
Developed planting plans for clients based on their individual needs.
Pruned trees and shrubs to encourage healthy growth and shape the landscape aesthetically.
Fertilised, cultivated, and weeded soil to deliver steady supply of nutrients to plants.
Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
Assisted in the selection and purchase of plants, gardening supplies, and equipment within budget constraints.

Education

Community And Social Services Certificate

Waiariki Institute of Technology

Rotorua

12-2009

Level 3 Certificate

Highschool

Whakatane

11-2008

Skills

Campground management
Facility maintenance
Landscaping
Safety inspections
Chemical application
Customer service

Cash handling
Problem solving
Risk management
Time management
Communication skills
Conflict resolution