Vanessa Silipi Taula
Auckland,AUK
Summary
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Manager
Mcdonalds
Manukau, Auckland
02.2023 - 03.2025
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Informed customers of in-store promotions or pricing specials.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Warehouse Picker
Ryco
Rosebank, Auckland
05.2020 - 11.2022
- Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Confirmed items picked for orders by keying codes into system.
- Trained new employees regarding warehouse procedures and standards.
- Reported any damaged goods or errors in paperwork immediately to supervisor.
Food Service Assistant
Spotless
Kenepuru Hospital, Wellington
03.2018 - 03.2020
- Delivered food trays to patients in hospitals or residents in nursing homes.
- Prepared beverages according to company standards.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Observed food safety and sanitation protocols to reduce germ spread.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Education
High School Diploma -
Aotea College
Wellington, NZ11-2018
High School Diploma -
Pesega Church Colege
Samoa11-2017
Some College (No Degree) -
CadetMax
Manukau, NZSkills
- Customer service
- Payment processing
- Team building
- Supply restocking
- Time management
- Safety procedures
- Problem solving
- Teamwork
- Strong verbal communication
References
References available upon request.
Timeline
Manager
Mcdonalds
02.2023 - 03.2025
Warehouse Picker
Ryco
05.2020 - 11.2022
Food Service Assistant
Spotless
03.2018 - 03.2020
High School Diploma -
Aotea College
High School Diploma -
Pesega Church Colege
Some College (No Degree) -
CadetMax
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