Vanna Ou
Napier City,HKB
Summary
At Angkorwat Bakery Taradale, excelled in enhancing product sales through meticulous bakery display preparation and superior cake decorating skills. Demonstrated leadership and adaptability, significantly improving customer satisfaction and loyalty. Mastered food safety and workplace safety, contributing to a positive, efficient team environment.
Overview
12
12
years of professional experience
Work History
Bakery Worker
Angkorwat Bakery Taradale
09.2023 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
Senior Technical Teacher
Regional Polytechnic Institute Techon Sen Kampot
07.2020 - 08.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Sales Manager
VANNA SD KAMPOT
01.2015 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Mechanical Engineer
FITEP UPVC Window &Door
08.2012 - 01.2015
- Generated system concepts to satisfy product requirements.
- Wrote and revised maintenance procedures.
- Evaluated final product's overall performance, reliability and safety.
- Coordinated with other departments such as procurement, logistics, and quality control to streamline interdepartmental communication and collaboration efforts effectively.
Education
Senior Technical Teacher ( Bachelor+1) - General Mechanic
National Technical Training Institute
Phnom Penh , Cambodia10.2018
Bachelor's Degree of Arts in English - English Communication
Norton University
Phnom Penh, Cambodia01.2013
Engineer's Degree - Industrial And Mechanical Engineering
Institute of Technology of Cambodia
Phnom Penh, Cambodia08.2012
High School Diploma -
Pras Reach Samphea High School
Kampot Cambodia08.2007
Skills
- Food safety knowledge
- Cleaning duties
- Pastry Making
- Cake Decorating
- Workplace Safety
- Bakery equipment knowledge
- Strong Communication and Interpersonal Skills
- Team Leadership
- Honest and Dependable
- Adaptable and Flexible
- Customer Service
- Bakery display preparation
Timeline
Bakery Worker
Angkorwat Bakery Taradale
09.2023 - Current
Senior Technical Teacher
Regional Polytechnic Institute Techon Sen Kampot
07.2020 - 08.2023
Sales Manager
VANNA SD KAMPOT
01.2015 - 08.2023
Mechanical Engineer
FITEP UPVC Window &Door
08.2012 - 01.2015
Senior Technical Teacher ( Bachelor+1) - General Mechanic
National Technical Training Institute
Bachelor's Degree of Arts in English - English Communication
Norton University
Engineer's Degree - Industrial And Mechanical Engineering
Institute of Technology of Cambodia
High School Diploma -
Pras Reach Samphea High School
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