VANSHIKA CHAWLA

1.cleaning and maintaining guest rooms and public areas to hotel standards, while also inspecting and ensuring the quality of their work before marking rooms as ready for guests.

2.Perform general cleaning tasks, such as mopping floors, cleaning kitchens and bathrooms, making beds, vacuuming and dusting.

3.Cleans and Checks room cleaning and presentation standards and informs 'room ready' status. Trains new staff members on how to follow hotel .

4.Observes and report safety hazards immediately to supervisor

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.