Vanshika Dixit
Christchurch,CAN
Summary
Enthusiastic team player with years of experience in customer service, sales, and merchandising. Proven track record of exceeding sales goals, maintaining excellent customer service, and providing efficient operations support. Possessing strong communication and interpersonal skills, as well as a passion for creating a positive customer experience.
Overview
2026
2026
years of professional experience
Work History
Retail Assistant
Bombay Bazar
02.2025 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Retail Assistant
Shoosha Private Limited
10.2024 - Current
- Demonstrated ability to work both independently and as part of a team in a fast-paced environment.
- Operated cash registers to process customer transactions.
- Displayed strong organizational skills, ensuring store displays were neat and orderly at all times.
- Developed excellent customer service skills, including providing advice on product selection to customers.
- Engaged customers in friendly and professional dialogue about product needs.
- Gained experience in merchandising and stocking shelves for retail products.
- Carried out cleaning duties throughout the store when necessary.
- Developed an in-depth knowledge of the store's products and services.
- Performed opening and closing duties, such as locking doors, resetting alarm system and counting register funds.
Store Manager
Woodland Private Limited
09.2018 - 02.2024
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Interviewed and hired prospective employees according to team needs.
- Solved problems and resolved conflicts for team members and customers.
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
Operations Manager
Pick My Cloth E-commerce
- Processing the order, updating customer, handling the accounts, Talking with sellers, Customer service, Managing inventory, Supply chain planning
Education
PGDM -
Aurora's Business School
India01.2025
Bachelor of Hotel Management and Catering -
Shri Shakthi College of Hotel Management
India01.2016
Skills
- Retail Store Operations
- P&L Management & Cost Controls
- Customer Service Excellence
- Team building /Training/Supervision
- Budgeting
- Shrink Control
- Inventory Management
- Merchandising Strategies
- Excel Spread Sheet
- MS Office
- Advance Excel
Personal Information
Nationality: Indian
Languages
Hindi
Native or Bilingual
English
Full Professional
Telugu
Native or Bilingual
Timeline
Retail Assistant
Bombay Bazar
02.2025 - Current
Retail Assistant
Shoosha Private Limited
10.2024 - Current
Store Manager
Woodland Private Limited
09.2018 - 02.2024
Operations Manager
Pick My Cloth E-commerce
PGDM -
Aurora's Business School
Bachelor of Hotel Management and Catering -
Shri Shakthi College of Hotel Management
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