Varapron Warulung
Mount Albert ,Auckland
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
Certification
Work History
Customer Service Representative
Jeffer Steak
Bankkok, Thailand
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Human Resources Assistant
Silatak
Bangkok, Thailand
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Prepared and set up new employee orientations.
Fundraiser
United Nations
Bangkok, Thailand
- Organized fundraising events such as galas, auctions, and walks and runs.
- Collaborated with marketing team to create promotional materials for donations campaigns.
- Cultivated relationships with new prospects through networking events, cold-calling, and emails.
- Participated in meetings with senior staff members to discuss current fundraising objectives.
- Raised awareness and attracted donors through marketing campaigns.
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
- Developed and implemented fundraising strategies to meet organizational goals.
- Processed donor contributions including tracking funds received and issuing receipts or thank you notes.
- Analyzed data related to past fundraising activities in order to improve future efforts.
- Prepared detailed reports outlining the success of fundraising initiatives.
- Managed database systems for tracking donor information and gift histories.
Therapy Technician
Eden Thai Massage
Kingsland, Auckland
- Influenced patients' behavior with interaction, counseling or instruction.
- Assisted in setup of treatment areas for patients, including mobilization equipment and other materials.
- Provided direct patient care and assisted therapists with therapeutic exercises, activities and treatments.
Education
BBA - Business Administration And Management
Kasetsart University
Bangkok Diploma Accounting
Unitec Institute Of Technology
Mount Albert, NZSkills
- Product Knowledge
- Paperwork Processing
- Inbound and Outbound Calling
- Data Entry
- Microsoft Office Suite
- Client Relations
- In-Store Support
- Sales Closing
- Active Listening
- Critical Thinking
- Team Development
- High-Energy Attitude
- Promotional Support
- Service Upselling
- Problem Resolution
- Follow-Up Skills
- Quality Control
- Customer Consulting
- Positive and Professional
Languages
Thai
Professional
English
Professional
Affiliations
- Do pilates
- Play badminton
- Reading books
- Listen podcast
- Catch up with friends
- Exploring a new place
Certification
- Eyes Lash Certification belonging Elleebana
- Thai Massage Certification belonging Wat Pho
Timeline
Customer Service Representative
Jeffer Steak
Human Resources Assistant
Silatak
Fundraiser
United Nations
Therapy Technician
Eden Thai Massage
BBA - Business Administration And Management
Kasetsart University
Diploma Accounting
Unitec Institute Of Technology
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