Varinder Kumar
Retail Store Manager
Te Awamutu
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
12
12
years of professional experience
Work History
Retail Store Manager
Big Barrel
Te Awamutu, WKO
11.2013 - Current
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Conducted market research stay abreast industry trends competitor strategies adapting store's offerings accordingly maintain a competitive edge.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Sales Assistant
Big Barrel
Napier
09.2012 - 11.2013
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Increased sales by building strong customer relationships and providing excellent service.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
Education
Diploma in Business -
Waiariki Institute of Technology
Rotorua, BOP 04.2001 -
Bachelor in Commerce - Accounting
Guru Nanak Dev University
India 04.2001 -
Skills
Sales Strategies
Promotional planning
Documentation And Reporting
POS Systems
Data Management
Reference
Available on Request
Timeline
Retail Store Manager
Big Barrel
11.2013 - Current
Sales Assistant
Big Barrel
09.2012 - 11.2013
Diploma in Business -
Waiariki Institute of Technology
04.2001 -
Bachelor in Commerce - Accounting
Guru Nanak Dev University
04.2001 -