Varsha Raman

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or booked meeting room.
• Answer incoming reception phone calls regarding general inquiries by the employees.
• Deal with member walk-ins both for health insurance and travel insurance
• Make building access cards for both travel and health insurance and deactivate them once you leave work or resign.
• Adding them to floorsense for them to book a desk when in the office and access their locker without having to use the locker pin.
• Arranging premade courier tickets/booking a pickup for ex-employees/current employees throughout New Zealand
• Locker Utilization Report for lockers that have not been used for over 3 months.
• Monthly Stats- Updating the monthly stats with the couriers sent out, sine pro report, SN closed, and many more.
• Process and complete Service Now facilities requests- Respond and close off Service Now requests within an appropriate timeframe for each category. Ensuring the requester is always kept up-to-date on developments.
• Ordering office chair upon request for staff working from home from our vendor
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (pool car keys, issue visitor badges)
• Order office supplies and keep an inventory of stock, Also order laptop riser, lumbar support, and footrest with their assigned cost centre number.

The primary responsibilities of this role were to answer customer inquiries and resolve customer issues in an efficient and timely manner. This may include providing information about products and services, taking orders, processing payments, addressing complaints, and troubleshooting technical issues.

Carrying out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.

Developing a careful and creative program suitable for preschool children. Employing a variety of educational techniques (storytelling, educational play, media etc.) to teach children. Observing each child to help them improve their social competencies and build self-esteem.