Archana Kumari
Auckland,AUK
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
8
8
years of professional experience
Work History
Customer Sales Representative
Spark New Zealand
Manukau , Auckland
11.2019 - Current
- Gave customers quotes based on potential sales.
- Adhere to company policies and procedures when dealing with customers.
- Produce sales documents, finalized deals and filed records.
- Answere customer inquiries regarding product features, availability, and pricing.
- Develope relationships with existing customers through follow-up communications.
- Attende weekly team meetings to discuss upcoming projects and challenges.
- Listene to customer needs to identify and recommend best products and services.
- Advise customers on promotions, sales procedures and strategies for maximizing results from company products.
Marketing Assistant
Pita Pit
Manukau, Auckland
07.2018 - 12.2019
- Provided administrative support to the Marketing Manager on a daily basis.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
- Researched current trends in digital marketing to stay up-to-date with industry developments.
- Developed and maintained relationships with key stakeholders in the industry.
- Helped sales and marketing meet business objectives through customer advocacy programs and initiatives.
Team Member
Pita Pit
Auckland , Auckland
11.2015 - 07.2018
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Rotated through series of different stations based on team needs.
- Developed positive customer relationships through friendly greeting and excellent service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
Education
Business Management
Concordia Institute of Business Management
Auckland, NZ09-2016
Bachelor of Commerce - Accounts
DAV College
03-2015
Skills
- Customer Service
- Product Promotion
- In-Store Support
- Multi-Task Management
- Sales Expertise
- Customer Relationship Management (CRM)
- Problem-Solving Skills
- Call Center Customer Service
Timeline
Customer Sales Representative
Spark New Zealand
11.2019 - Current
Marketing Assistant
Pita Pit
07.2018 - 12.2019
Team Member
Pita Pit
11.2015 - 07.2018
Business Management
Concordia Institute of Business Management
Bachelor of Commerce - Accounts
DAV College
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