Varun Gumber
Manurewa,AUK
Summary
An enthusiastic and positive individual with a deep passion for delivering exceptional customer service. Consistently striving to go above and beyond for each customer. Possessing a strong sense of organization, excelling in both team-oriented and independent work environments. Motivated by challenges, always eager to take on new opportunities and exceed expectations.
Overview
9
9
years of professional experience
Work History
Mortgage Advisor
Personalised Mortgages
06.2024 - Current
- Conducted thorough risk assessments on potential borrowers, safeguarding the company''s financial interests while providing appropriate financing options.
- Streamlined internal communication between team members to ensure timely completion of mortgage applications and effective problem-solving when issues arose.
- Educated first-time homebuyers about available financing options and guided them through each stage of the mortgage application process.
- Collaborated closely with colleagues to share best practices, resulting in improved overall team performance metrics.
- Negotiated favorable terms on behalf of clients with various lenders, securing optimal interest rates and loan conditions for their unique circumstances.
- Assisted clients in understanding the long-term implications of different mortgage options, empowering them to make informed financial decisions.
Duty Manager
Garrisons Public House
03.2023 - 03.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Venue Manager
Mama’s Sizzler Restaurant and Bar
11.2021 - 12.2022
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Supervised events from start to finish using effective crowd control methods.
Restaurant Manager
7 Bar and Eatery
06.2019 - 10.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Duty Manager
The Realm Bar and Bistro
09.2017 - 05.2019
Front of House Supervisor
The Bar and Baa Steak and Seafood
12.2015 - 08.2017
Education
LCQ - License Controller Qualification
Strategi Institute
National Certificate in Financial services - Level 5
Strategi Institute
National diploma in Business Level 6 - Effective decision making, Managing people, Business laws, Business strategies and research, Marketing and sales
Newton College of Business and Technology
07.2017
National diploma in Business Level 5 - Business planning, Communication, Financial analysis, Operational teamwork, Marketing, Quality and time management
Newton College of Business and Technology
06.2016
Skills
- Excellent communication skills
- Problem solving
- Ability to work in busy, fast paced environment
- Quick learner
- Customer service
- Relate well to a wide range of people
- Experience operating MYCRM
- Experience with Microsoft
- Experience with Outlook
Timeline
Mortgage Advisor
Personalised Mortgages
06.2024 - Current
Duty Manager
Garrisons Public House
03.2023 - 03.2024
Venue Manager
Mama’s Sizzler Restaurant and Bar
11.2021 - 12.2022
Restaurant Manager
7 Bar and Eatery
06.2019 - 10.2021
Duty Manager
The Realm Bar and Bistro
09.2017 - 05.2019
Front of House Supervisor
The Bar and Baa Steak and Seafood
12.2015 - 08.2017
LCQ - License Controller Qualification
Strategi Institute
National Certificate in Financial services - Level 5
Strategi Institute
National diploma in Business Level 6 - Effective decision making, Managing people, Business laws, Business strategies and research, Marketing and sales
Newton College of Business and Technology
National diploma in Business Level 5 - Business planning, Communication, Financial analysis, Operational teamwork, Marketing, Quality and time management
Newton College of Business and Technology
Similar Profiles
Jai ChaddertonJai Chadderton
Direct Care Assistant at Superior Personalised AssistanceDirect Care Assistant at Superior Personalised Assistance
Sofiyah QuadriSofiyah Quadri
Skincare Consultant and Formulator at Arabella Integrated (Personalised Skincare Manufacturer)Skincare Consultant and Formulator at Arabella Integrated (Personalised Skincare Manufacturer)
Riya RajeshRiya Rajesh
Salesperson and Cashier at Canadian Personalised Ornaments (Seasaonal)Salesperson and Cashier at Canadian Personalised Ornaments (Seasaonal)