Vasati Brown
33 Rata Street Wainuiomata,New Zealand
Summary
I am a highly motivated and hardworking individual, currently working as a dental assistant within Deborah Creagh Endodontics I bring high quality analytical, written and oral communication skills and the ability to think critically and apply frameworks when necessary. These skills are completed by enthusiasm, work ethic and strong coordination and management skills.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Deborah Creagh Endodontics
08.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared patient x-rays and images for dentist review.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Food Service Coordinator
DHB Wellington Hospital
02.2018 - 07.2021
- Monitored and managed phone calls and emails to ensure provision of an accurate and efficient service
- Receive and relay calls and emails to the correct individual
- Collect and coordinate meal plans and orders for patients
- Liaise with and provide information to key internal and external stakeholders
- Produce resources, templates, guidelines and other resource and training materials
- Co-ordinate and produce analysis and advice, including coordinating specialist input on various tasks and initiatives monitored by our business unit
- Monitoring costs and processing payments for various invoices
- Raising purchase orders
- Prepare a range of written communications (incident reports, briefing notes, correspondence, minutes and memos processing guides) on complex issues and often in tight timeframes
- Undertake peer review and quality assurance of submissions, reports, recommendations documents drafted by others
- Enforced staff performances and service standards to deliver consistent and effective customer experience
- Sought out and implemented methods to improve service and team performance to boost business sustainability
Administration Assistant
DHB Wellington Hospital
01.2017 - 09.2017
- Providing an accurate and timely first level response to patients, visitors and staff via phone emails and in person
- Monitored and updated spreadsheets and databases
- Managed scheduling and time sheets for staff
- Monitoring resource allocation and stock takes to ensure accurate resource allocation in order to provide optimal coverage and service
- Monitoring and distributing paper and electronic mail and directing to the appropriate personnel
- Maintaining paper and electronic-based filling systems
- Monitoring costs and processing payments for various invoices
- Creating and maintaining processing/user guides
- This involved working alongside managers to ensure that the information included in the guides are accurate and up to date
- Manage event bookings, maintaining agendas, venue and refreshments, accommodation and travel bookings
- Organised and maintained filling and document management systems
- Collected, compiled, analysed and reported on expenditures and data to senior management
- Analyse and make decisions regarding the disclosure/non-disclosure of information, ensuring that I am abiding relevant policies whilst preserving confidentiality
- Reviewed and suggest improvements for diverse range of documentation, including internal correspondence, reports and presentations
Education
NCEA Level 3 & University Entrance -
St Catherine’s College
01.2018
NCEA Level 2 -
St Catherine’s College
01.2017
NCEA Level 1 -
St Catherine’s College
01.2016
Skills
- Customer service
- Communication skills
- Administration skills
- Organisational skills
- Forward planning
- Delegation
- Task prioritisation
- Database creation
- Cost monitoring
- Invoice processing
- Detail oriented
- Observant
- Risk assessment
- Records management
- Multitasking
- Determination
- Enthusiastic learner
- Feedback acceptance
- Teamwork
- Resilience
- Adaptability
- Relationship building
- Privacy preservation
- Confidentiality
- Microsoft Word
- Microsoft Project
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
References
Available upon request.
Languages
Samoan
Full Professional
English
Full Professional
Timeline
Dental Assistant
Deborah Creagh Endodontics
08.2022 - Current
Food Service Coordinator
DHB Wellington Hospital
02.2018 - 07.2021
Administration Assistant
DHB Wellington Hospital
01.2017 - 09.2017
NCEA Level 3 & University Entrance -
St Catherine’s College
NCEA Level 2 -
St Catherine’s College
NCEA Level 1 -
St Catherine’s College