Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Vasu Vinnakota

Takanini,AUK

Summary

Dynamic Branch Manager with a proven track record at Tony's Tyre & Auto Care, excelling in customer service and operational efficiency. Enhanced profitability through strategic market analysis and cost-saving initiatives. Skilled in relationship building and team supervision, fostering a positive work culture that drives performance and employee retention.

Professional with strong background in Multi Site management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Branch Manager

Tony's Tyre & Auto Care, Takanini
10.2023 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.

Assistant Branch Manager

Tony's Tyre & Auto Care, Botany
03.2023 - 09.2023
  • Assisted the Branch Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Regional Branch Manager

Maccas Auckland CBD Ltd
03.2019 - 12.2022
  • Achieved consistent branch growth through strategic planning and execution of targeted marketing initiatives.
  • Ensured regulatory compliance by staying updated on industry trends, conducting regular audits, and addressing any identified gaps.
  • Delivered exceptional customer service by resolving issues promptly, listening to feedback, and making necessary improvements.
  • Increased employee retention rates by fostering a positive work culture focused on recognition and career development opportunities.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

Education

Master of Business - Business Administration And Management

University of Waikato
Hamilton, NZ
11-2015

Bachelor of Technology - Mechanical Engineering

K L University
Vijayawada, INDIA.
03-2013

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Safety protocol
  • Coaching and mentoring
  • Team supervision
  • Relationship building and management
  • Verbal/written communication
  • Sales management
  • Goals and performance

Accomplishments

  • Repeatedly received recognition from superiors for excellence in service.
  • Increased monthly revenue 135% through implementation of strategic initiatives.
  • Made record Monthly Sales in Tony's Takanini Branch.
  • Improved Safety Culture and reduced no.of incidents

Certification

Cert -2 Qualified in Automotive Tyre Technology..

CM - Certified Manager Certification.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Native or Bilingual

Timeline

Branch Manager

Tony's Tyre & Auto Care, Takanini
10.2023 - Current

Assistant Branch Manager

Tony's Tyre & Auto Care, Botany
03.2023 - 09.2023

Regional Branch Manager

Maccas Auckland CBD Ltd
03.2019 - 12.2022

Master of Business - Business Administration And Management

University of Waikato

Bachelor of Technology - Mechanical Engineering

K L University

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Vasu Vinnakota