Nidhin S Madhu
24 Landon Ave, Mangere East, Auckland
Summary
Results-oriented Supermarket Manager with 1.5 years of experience excelling in operational management and customer support. Proven track record of optimizing workflow, enhancing customer satisfaction, and driving revenue growth. Skilled in team leadership, inventory management, and process improvement. Strong interpersonal and communication abilities, fostering positive relationships with customers and staff. Committed to maintaining high standards of cleanliness and organization. Seeking a role to leverage my skills and contribute to a dynamic retail environment focused on delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Manager
AURA SUPERMARKET W.L.L
04.2021 - 08.2022
- Oversee daily store operations, ensuring smooth workflow and optimal efficiency.
- Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.
- Developed a comprehensive customer service policy and trained staff to adhere to it.
- Collaborate with other members of staff that have good understanding of service requirements.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Electrician
G.K ELECTRICAL WORKS
09.2019 - 09.2020
- Installing, maintaining, and repairing electrical control, wiring, and lighting systems.
- Troubleshooting electrical issues using appropriate testing devices.
- Repairing and replacing equipment, electrical wiring, and fixtures
Education
Bachelor of Engineering - Electrical Engineering
Manukau Institute of Technology
Manukau, NZ11.2025
Diploma - Electrical, Electronics Engineering Technologies
GOVT. POLY TECHNIC COLLEGE
KOTTAYAM, KERALA, INDIA03.2020
High School Diploma -
V.V.H.S.S THAMARAKULAM
CHARUMMUDU, KERALA, INDIA03.2016
S.S.L.C -
C.B.M. HSS NOORANAD
KERALA, INDIA03.2014
Skills
- Customer Service
- Guest Services
- Merchandise Restocking
- Marketing
- Accuracy and Precision
- Cash Handling
Timeline
Manager
AURA SUPERMARKET W.L.L
04.2021 - 08.2022
Electrician
G.K ELECTRICAL WORKS
09.2019 - 09.2020
Bachelor of Engineering - Electrical Engineering
Manukau Institute of Technology
Diploma - Electrical, Electronics Engineering Technologies
GOVT. POLY TECHNIC COLLEGE
High School Diploma -
V.V.H.S.S THAMARAKULAM
S.S.L.C -
C.B.M. HSS NOORANAD
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