Vedant Sharma

Above role involves the following

• Team Leader for more than 25 Nature guides working in different locations
• Nature Guiding at Te Anau Glowworm Caves
• Nature Guiding on Day cruises in Milford Sound, Fiordland National Park
• Nature Guiding on Day cruises in Doubtful Sound, Fiordland National Park
• Nature Guide/Crew on boats on lake Te Anau

Skills gained

• Guiding tours (both personally and over microphone during cruises)
• Safety management as Health and Safety Representative for Te Anau Glowworm caves
• Interviewing, hiring and training new guides and doing regular competency checks
• Rostering
• Stocktakes and Ordering
• Reviews of Standard operating procedures, risk registers and emergency plans
• Managed time efficiently in order to complete all tasks within deadlines
• General site maintenance
• Public speaking and presentation skills
• Customer service
• Crowd management
• Skilled at working independently and collaboratively in team environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions

Above role involved

• Managing Magic Memories site at Te Anau Glowworm Caves
• Hiring, training and rostering staff
• Taking photos and selling photo packages to 400+ customers everyday

Skills Gained

• Photography
• Sales
• Employee management - hiring, training and rostering employees
• Ordering and managing stock
• Site management

Crew on Real Journeys vessel Fiordland Navigator, doing overnight cruises in Doubtful Sound (Carrying up to 72 customers)

Skills gained

• Basic boat skills/knowledge
• Safety management
• Organizing activities for customers such as kayaking, swimming
• Food & Beverage
• House keeping
• Team work
• Customer service