Veisinia Terepo
24 Kairanga St,Mangere
Summary
Experienced non-medical Care Provider offering 10 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
15
15
years of professional experience
Work History
Caregiver
Drake Medox
01.2021 - 10.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Flight Operations Officer
Menzies Aviation
04.2021 - 08.2021
- Optimized crew scheduling processes by analyzing historical trends and forecasting future demand patterns accurately.
- Provided comprehensive pre-flight briefings to pilots, covering weather conditions, route planning, fuel management, and potential hazards.
- Maintained accurate records of flight data, ensuring compliance with FAA regulations and company policies.
- Served as a liaison between company management and external regulatory bodies, ensuring proper communication of policy changes and updates.
- Improved on-time performance, coordinating closely with ground support teams and air traffic control.
- Established strong working relationships with key stakeholders such as airport authorities, government agencies, and regulatory bodies.
- Facilitated smooth handovers between shifts by maintaining comprehensive documentation and clear communication channels.
- Ensured passenger satisfaction by proactively addressing issues and providing timely information updates.
- Planned, directed and managed coordination of flight missions for flight crews.
Team Leader
YouthLink
12.2010 - 01.2017
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Teacher Aide
McAuley High School
04.2009 - 12.2010
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Bank Teller
Wespac
01.2008 - 02.2009
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor of Arts - Aviation
Massey University
Palmerston North, NZ02.2017
Diploma - Aviation
Ardmore Flying School
Papakura, NZ07.2008
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Meal Preparation
- Housekeeping
- Flexible Schedule
- Verbal and written communication skills
- Dementia Care
- Patient Companionship
Languages
English
Native or Bilingual
Tonga
Native or Bilingual
Timeline
Flight Operations Officer
Menzies Aviation
04.2021 - 08.2021
Caregiver
Drake Medox
01.2021 - 10.2022
Team Leader
YouthLink
12.2010 - 01.2017
Teacher Aide
McAuley High School
04.2009 - 12.2010
Bank Teller
Wespac
01.2008 - 02.2009
Bachelor of Arts - Aviation
Massey University
Diploma - Aviation
Ardmore Flying School
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