Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Velma Kopa

Thames

Summary

Dynamic and dedicated professional with a diverse background in reception, administration, and frontline roles within the health and retail sectors. Proven experience as a Quit Smoking Coach, Receptionist, and Support Worker at Te Korowai demonstrates a strong commitment to enhancing the well-being of individuals and whānau. Recognized for punctuality, respectfulness, and honesty, while fostering collaboration in diverse teams to achieve common goals. Eager to contribute skills in multitasking, quick decision-making, and problem-solving to the Kaiāwhina Hauora Thames and Oranga Te Tāngata Administrator roles.

Overview

6
6
years of professional experience

Work History

Green Grocer
- Current
  • Skills: Customer service, phone skills, cash handling, merchandising, computer skills.

Bed Bath and Beyond
01.2024 - Current
  • Skills: Customer service, phone skills, cash handling, merchandising, ticketing, computer skills.

Checkout Supervisor

Pak n Save
01.2022 - Current
  • Skills: People, phone and customer service skills, customer complaints, networking, team lead, cash handling, computer skills, problem solving and managing staff.

Sales Assistant

SuperPrice Furniture Thames
01.2021 - 01.2022

Checkout 2IC Manager

Pak n Save Thames
01.2020 - 01.2021
  • Skills: Rostering, training staff, managing staff, ensuring polices and procedures were followed with the correct paperwork. Implementing better ways to do things with staff input. Communication skills, team player and leader.

Education

Workplace First Aid Recertification - undefined

01.2024

Certificate - Study and Career Preparation (Level 4)

01.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Decision-making
  • Verbal communication

Awards

Gwenyth Wright Study Grant, 2024, Wintec Leadership Award, 2022, Zonta Women’s Study Scholarship, 2022, Pak n Save Certificate of Achievement for Supervisors Programme, 2020

Timeline

Bed Bath and Beyond
01.2024 - Current

Checkout Supervisor

Pak n Save
01.2022 - Current

Sales Assistant

SuperPrice Furniture Thames
01.2021 - 01.2022

Checkout 2IC Manager

Pak n Save Thames
01.2020 - 01.2021

Green Grocer
- Current

Workplace First Aid Recertification - undefined

Certificate - Study and Career Preparation (Level 4)

Velma Kopa