Velma Kopa
Thames
Summary
Dynamic and dedicated professional with a diverse background in reception, administration, and frontline roles within the health and retail sectors. Proven experience as a Quit Smoking Coach, Receptionist, and Support Worker at Te Korowai demonstrates a strong commitment to enhancing the well-being of individuals and whānau. Recognized for punctuality, respectfulness, and honesty, while fostering collaboration in diverse teams to achieve common goals. Eager to contribute skills in multitasking, quick decision-making, and problem-solving to the Kaiāwhina Hauora Thames and Oranga Te Tāngata Administrator roles.
Overview
6
6
years of professional experience
Work History
Green Grocer
- Current
- Skills: Customer service, phone skills, cash handling, merchandising, computer skills.
Bed Bath and Beyond
01.2024 - Current
- Skills: Customer service, phone skills, cash handling, merchandising, ticketing, computer skills.
Checkout Supervisor
Pak n Save
01.2022 - Current
- Skills: People, phone and customer service skills, customer complaints, networking, team lead, cash handling, computer skills, problem solving and managing staff.
Sales Assistant
SuperPrice Furniture Thames
01.2021 - 01.2022
Checkout 2IC Manager
Pak n Save Thames
01.2020 - 01.2021
- Skills: Rostering, training staff, managing staff, ensuring polices and procedures were followed with the correct paperwork. Implementing better ways to do things with staff input. Communication skills, team player and leader.
Education
Workplace First Aid Recertification - undefined
01.2024
Certificate - Study and Career Preparation (Level 4)
01.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Decision-making
- Verbal communication
Awards
Gwenyth Wright Study Grant, 2024, Wintec Leadership Award, 2022, Zonta Women’s Study Scholarship, 2022, Pak n Save Certificate of Achievement for Supervisors Programme, 2020
Timeline
Bed Bath and Beyond
01.2024 - Current
Checkout Supervisor
Pak n Save
01.2022 - Current
Sales Assistant
SuperPrice Furniture Thames
01.2021 - 01.2022
Checkout 2IC Manager
Pak n Save Thames
01.2020 - 01.2021
Green Grocer
- Current
Workplace First Aid Recertification - undefined
Certificate - Study and Career Preparation (Level 4)
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