Venessa de Klerk
Tauranga,BOP
Summary
I am currently seeking a position that can provide an opportunity for me to progress and expand the skills that I have developed.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Kitchen Assistant
Cibus Catering
03.2020 - 10.2024
- Assist chef with food preparation
- Setup food/coffee trolleys
- Make sandwiches
- Prepare breakfast
- Dishes and keep kitchen clean
Personal Caregiver
Ngati Ranginui iwi
01.2024 - 03.2024
- Personal care
- Home help
- Administer medicine
Personal Caregiver
Te Korowai
12.2023 - 01.2024
- Personal care
- Home help
- Administer medicine
Production Administrator
Fonterra
08.2018 - 09.2022
- Arrange individual induction for employees and new starters
- Raise receiving ingredient conciling purchase orders
- Organising employee planning
- Organising anniversaries
- Minute taking and organising team lead monthly meetings
- Online & face to face H&S inductions
- H&S committee
- Order and receiving ingredients stock
- Stock taking ingredients and update certificates
- Assist reception to doc
- Answer emails and phone calls
- Assist Audit and follow up requests
Business Service Office - Sales Admin
Fonterra
10.2018 - 07.2018
- Claims and customs portfolio
- Data entry claims raised by stores and Territory Sales Managers
- Release/correct/investigate legal documents
- Customer account queries
Senior Business Service Officer - 2IC
Fonterra
08.2015 - 10.2017
- Resilience
- Capability & Competencies
- Delegation
- Coaching influencing engaging others
- Simplifying improvements
- Leadership versus Management
- Overview & reconciling customer accounts
- Supporting operations area Manager
- Provide technical function knowledge
- Develop cross team
- Escalate end user queries
- Identify and support any root cause analysis process improvements
- Microsoft Office
- SAP ANZAP, JDE, RenCo
- AOM - planning resource productivity & utilisation
- Focus on customer relationships external & internal
- Health & Safety officer First Aider
- Lending and Cash Management
- Projects
Account Receivable Officer
Fonterra
04.2012 - 08.2015
- Monitor customer master data - email change request to the customer Account Manager
- Raise print and dispatch duty invoices/credit memos
- Receive payments from customers
- Allocate customer payments to open transactions account invoices/credit memos residual balances
- Write off bank charges outstanding amount with written documents and delegated authority
- Settle commission raised from overseas agency customers either by allocation or payment
- Perform account maintenance reconciliations
- Monthly ad hoc reporting on customer balance ageing analysis
- Periodic corresponding (generation of account statements and balance confirmations)
- Generate overdue times report identify customers that require contacting/follow up regarding their account balances
- Health & Safety officer First Aider
Education
Year 13 -
Skills
- Hospitality
- Hospitality Front Office Operation
- Administration
- Process Operations
- Microsoft Office
- MYOB
- Health & Safety
Certification
Class 1, 2, 4L6, Forklift Endorsement
Languages
English
Full Professional
Timeline
Personal Caregiver
Ngati Ranginui iwi
01.2024 - 03.2024
Personal Caregiver
Te Korowai
12.2023 - 01.2024
Kitchen Assistant
Cibus Catering
03.2020 - 10.2024
Business Service Office - Sales Admin
Fonterra
10.2018 - 07.2018
Production Administrator
Fonterra
08.2018 - 09.2022
Senior Business Service Officer - 2IC
Fonterra
08.2015 - 10.2017
Account Receivable Officer
Fonterra
04.2012 - 08.2015