Venessa Joubert
Auckland
Summary
Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Successful in managing staff of employees processing average of $800,000 monthly.
Results-driven financial professional prepared for roles involving asset liquidation and recovery. Proven ability to manage complex liquidation processes, ensuring compliance and maximizing returns. Known for strong team collaboration, adaptability, and achieving targeted outcomes. Proficient in financial analysis, negotiation, and strategic planning.
Overview
28
28
years of professional experience
Work History
Accounts Receivable Administrator
The Pink Bin Company
08.2022 - Current
- Reconciled accounts with large volume of transactions.
- Driver time sheet reconciliation and invoicing
- Ensured compliance with relevant laws and regulations by staying updated on industry best practices related to collections activities and procedures.
- Bin management and account customer invoicing
- Credit checks and approval of new account applications
- Leveraged strong communication skills to negotiate repayment plans with delinquent customers effectively, ultimately recovering revenue without jeopardizing relationships.
- Deal with incoming customer calls
- Liaise with drivers and customers regarding daily deliveries and pick ups
- Prepare accounting reports for General Manager
- Prepare various reports for account customers
Personal Assistant to Director
International Mineral Holdings Limited
07.2020 - 08.2022
- Office management and general administration including filing, stationery and office supply orders
- Acting as first point of contact for queries - screen, redirect and action incoming matters, following up where required
- Developing and maintaining client and service provider relationships
- Preparing accurate reports
- All business accounting functions including invoicing, accounts payable and receivable, payroll, filing GST returns and bank reconciliations
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained and processed invoices, deposits, and money logs.
Personal Assistant to Director & Case File Manager
Secure Collections & Investigations Limited
01.2019 - 07.2020
- Managing the Document Service portfolio, dealing with various customers from different industries including Finance, Insurance, Banking, and Legal
- Loading files and preparing demand letters, statutory demands and other legal documents
- Liaising with service/field agents
- Liaising with Barristers & Solicitors
- Communicated with debtors in an effort to resolve their situation
- Developing and maintaining client and service provider relationships
- Managing and directing the process to ensure files are completed diligently
- Regularly consulting with and reporting to clients
- Preparing accurate reports and generating invoices
- Keeping up to date with all policies, procedures and technology
- End to end management of all allocated files, ensuring they are actioned within relevant legal requirements and time-frames
- Established and maintained relationships with clients in law and finance sectors
- Efficiently overseeing and supervising the day-to-day operation of portfolio of files
- Training and managing employees in performing tasks and achieving targets
- Field Agent work as required within Auckland area
Estate Manager
BWA Insolvency Limited
01.2017 - 11.2019
- Administration of Companies in Voluntary Administration as well as companies in Liquidation
- Maintaining confidential files and documents
- Maintained strong relationships with clients, fostering trust and repeat business opportunities.
- Attending meetings and acting as secretary
- Processing incoming and outgoing mail, filing correspondence and maintaining records
- Complying with the Inland Revenue Department requirements relating to the GST and PAYE for each company
- Attending to telephonic enquiries from creditors, debtors and suppliers
- Managing all Accounts Receivable and Accounts Payable for each company in administration
- Contributed to team objectives in fast-paced environment.
- Liaising with staff relating to the organisation’s operations
- Preparing and recommending proposals to revise methods and procedures, alter workflows, redefine job functions and resolve organisational problems
- Assisting in implementing approved recommendations
- Assisting in formulating budgetary and accounting policies
- Conducting financial investigations, assisting with the preparation of reports
- Examining operating costs and organisation’s income and expenditure
Estates Manager
Tshwane Trust Co (Pty) Ltd
11.2013 - 12.2017
- Specialising in the drafting of the Liquidation and Distribution Accounts
- Including Liquidation and Distribution Accounts for estates with more than100 admitted creditors, as well as accounts with admitted creditors amounting to more than R1,00,000,000.00
- Drawing Curator Bonis accounts including accounts where the assets have been seized by the National Prosecuting Authority
- Accepting appointments in insolvent estates as well as companies and closed corporations in liquidation, realisation of the assets
- All administrative duties of the Trustee or Liquidator to realise the assets to the benefit of creditors
Liquidator
James van Rensburg & Strydom (Pty) Ltd
04.2002 - 11.2013
- Taking appointments in insolvent estates as well as companies and closed corporations in liquidation, attending to the realisation of the assets
- All administrator duties of the Trustee or Liquidator
- Attending to all incoming correspondence, including correspondence received from the Master of the High Court
- Convening the Meetings of Creditors and drafting Reports to creditors
- Attending to telephonic enquiries from all creditors
- Drawing of Liquidation Accounts satisfying the requirements of the Master of the High Court
Personal Assistant to Director
Cape Trustees Ltd
02.1997 - 03.2002
- Assisting with the Administration of sequestrated insolvent estates, companies and close corporations
- Handling all the telephonic enquiries as well as correspondence
- Provide comprehensive secretarial support to the Director
- Dictaphone Typing, perform other general office and secretarial duties
- Co-operate with and assist team members to ensure that a comprehensive and responsive service is rendered
Education
Diploma - Insolvency Law and Practice (with distinction)
University of Pretoria
01.2004
National Diploma - Management Assistant
Tshwane South TVET College
01.1999
Year13 - undefined
Klerksdorp High School
01.1995
Skills
- Teamwork and collaboration
- Invoice processing
- Dispute resolution
- Debt collection
- Collections experience
- Customer relations
- Payment negotiations
Hobbies and Interests
Spending time with family, Netball, Reading, Gardening
Affiliations
- National Masters List of Insolvency Practitioners (Admitted2004)
- South African Restructuring and Insolvency Practitioners Association (SARIPA) (2009)
- Junior Business Rescue Practitioner (2013)
- Restructuring Insolvency & Turnaround Association New Zealand (RITANZ) (2018 to2020)
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Accounts Receivable Administrator
The Pink Bin Company
08.2022 - Current
Personal Assistant to Director
International Mineral Holdings Limited
07.2020 - 08.2022
Personal Assistant to Director & Case File Manager
Secure Collections & Investigations Limited
01.2019 - 07.2020
Estate Manager
BWA Insolvency Limited
01.2017 - 11.2019
Estates Manager
Tshwane Trust Co (Pty) Ltd
11.2013 - 12.2017
Liquidator
James van Rensburg & Strydom (Pty) Ltd
04.2002 - 11.2013
Personal Assistant to Director
Cape Trustees Ltd
02.1997 - 03.2002
National Diploma - Management Assistant
Tshwane South TVET College
Year13 - undefined
Klerksdorp High School
Diploma - Insolvency Law and Practice (with distinction)
University of Pretoria
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