Venkatesh Chelka Ravichandran

Experienced Project Analyst with 11 years of experience in the Cards and Payments domain, specializing in project execution, system enhancements, and process improvement. Skilled in managing end-to-end project lifecycles, from gathering business requirements to preparing PIR, SER, and BRD documents, conducting UAT execution, and ensuring seamless implementation of changes in the production environment. Strong stakeholder management skills, providing regular updates through daily status reports, and facilitating clear communication between business and technology teams to drive successful project outcomes.

1. Prepare a Project Initiation Request document to propose and gain business approval for any new projects which outlines the project's objectives, scope, benefits and estimated resources.

2. Develop Operational Requirement Documents for System Enhancement Requests (SER) and Business Requirement Documents (BRD) by identifying and analyzing specific requirements from various departments.
3. Assist Project Managers in executing new projects or system enhancements within the Cards portfolio, ensuring projects are delivered on time and meet quality standards.
4. Organize and participate in Project-related meetings, document minutes, follow up on action items, and ensure effective communication among stakeholders.
5. Prepare and review test scripts, supervise UAT processes in both test and live environments, and ensure that tests are conducted as per the agreed plan to achieve desired results.
6. Contribute to the development of project schedules, manage daily activities, coordinate with various entities, and maintain project documentation to ensure timely task completion.
7. Proactively communicate UAT execution progress to business and other key stakeholders by delivering structured daily status reports. Enhanced visibility, ensured timely issue resolution, and contributed to the smooth execution of testing phases for successful project delivery.
8. Provide support services during and after project implementation to ensure smooth transition and address any arising issues.
9. Conducted pilot testing after every new change implementation in the production environment to ensure all changes were properly tested and functioned as expected.
10. Provided detailed pilot execution reports and effectively communicated test results to the business, ensuring clarity on the impact and performance of implemented changes.
11. Executed monthly reconciliation for pilot cards issued in various projects, enhancing accuracy and minimizing discrepancies through proactive monitoring.

12. Ensured all card-related activities were systematically reviewed and contributed to operational efficiency and compliance with regulatory requirements.

• UAT Switch Issuer and Acquirer Mandate
• Corporate Debit Card Launch
• Virtual Corporate Credit Card
• Corporate Credit Card Control Restrictions
• Simplylife and Traveller Revamp
• Eithad Miles Transfer