Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Additional Information
Work Availability
Quote
Timeline
BusinessAnalyst
VENKATESH THITE

VENKATESH THITE

Paparoa,NTL

Summary

Te Tumu Herenga Waka
The mooring post for tying a canoe to. The cv acts as a mooring post which anchors past and future efforts; used under a structured, strategic, organized and communicated goal for the common benefit of both professional development and the role I commit to.

I am an energetic, staff member, able to initiate and inspire, plus consistently strive to work to the best ability and always deliver professional standards, in all circumstances. As a communication professional I
am qualified in emerging, the implementation of specific communications and advertising for various media platforms. The passion I bring and drive for success run parallel with each other to ensure label and brand
development. Since graduation in 2017 I have been working within hospitality using commerce and media knowledge. I am very passionate about the importance of brand development.
By working in a variety of environments, gaining the ability to lead and motivate as part of a team or individually, I have the ability to work well under pressure, using initiative whilst still maintaining quality of
service and prioritizing effectively. In summary, I am wholeheartedly committed to bi-culturalism and importance of partnership in creation of a strong Aotearoa, New Zealand. I am excited to be able to utilize passion of media work and development for this position.

I am a NZ Resident.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HOTEL MANAGER/ EVENT & MARKETING COORDINATOR

EMPLYOED, PAPAROA HOTEL
01.2021 - Current
  • Monitor employee performance and conduct regular evaluations to help improve customer service
  • Oversee all aspects of reservations, housekeeping, restaurant, bar and events operation as well as assist other manager to carry out responsibilities efficiently
  • Collect payments and maintain records of budgets, funds, and expenses
  • Welcome and register guests once arrive
  • Resolve issues regarding hotel services, amenities, and policies
  • Organize activities and assign responsibilities to employees to ensure productivity
  • Create and apply marketing strategy to promote hotel’s services and amenities
  • Assist kitchen with successful management of business as required
  • Coordinate with external parties including suppliers, travel agencies, and conference planners
  • Evaluate hotel performance and ensure compliance with health and safety rules
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments
  • Evaluating and optimizing marketing and pricing strategies
  • Analyzing market trends and preparing forecasts
  • Generating new business leads
  • Coordinating marketing strategies with sales, financial, public relations, and production departments
  • Staff training and development
  • Restaurant and Bar Management
  • Overseeing branding, advertising, and promotional campaigns
  • Keeping abreast of marketing strategies and trends
  • Identify client’s requirements and expectations for each event
  • Manage all event set-up, tear down, and follow-up processes
  • Maintain event budgets
  • Book venues, entertainers, photographers, and schedule speakers
  • Conduct final inspections on day of event to ensure everything adheres to client’s standards
  • Assess event’s overall success and submit findings
  • Ensure strict adherence to alcohol serving related prevalent norms to clientele
  • Promote local business in Paparoa’s local community to ensure efficient business model.

THE JUNCTION EATERY, BARISTA
12.2020 - 01.2021
  • Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
  • Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee, tea and serving items to customers
  • Packaging food and beverages for sale
  • Selling coffee and tea blends and brewing equipment, highlighting differences between items, and educating customers about brewing methods
  • Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils
  • Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
  • Updating signage and displays to attract customers
  • Taking inventory and replenishing items in display cases, at tables, or behind counter
  • Working as part of fun, high-energy team
  • Adhering to all food safety regulations and quality controls
  • Experience in food and beverage preparation or customer service preferred
  • Commitment to customer satisfaction and service excellence.

CAFÉ SUPERVISOR

WHARE WAKA CAFÉ WAITANGI GROUNDS
08.2020 - 11.2020
  • Managing restaurant staff's work schedules
  • Conducting regular inspections of restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
  • Checking in on dining customers to enquire about food quality and service
  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
  • Monitoring restaurant’s cash flow and settling outstanding bills
  • Reviewing customer surveys to develop and implement ways to improve customer service
  • Resolving customer complaints in a professional and discreet manner.

RECEPTIONIST AND SECURITY

BERT SUTCLIFFE RETIREMENT VILLAGE, CONCIERGE
04.2020 - 07.2020
  • (ESSENTIAL WORKER IN COVID-19)
  • Greet and attend to patients in person and over phone
  • Professionally assist doctors, staff, visitors, and patients
  • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs
  • Answer all phone calls in professional and courteous manner
  • Maintain confidentiality of all doctors, staff, and patient information
  • Schedule appointments between doctors and patients
  • Adhere to policy and procedures during all activates
  • Assist with admissions/treatment as per agreed protocols
  • Ensure that stock levels are adequate, and orders are made.
  • Communicate medical results to patients under clinical supervision.

BAR MANAGER

SCENIC HOTEL BAY OF ISLANDS
08.2019 - 04.2020
  • Manage business aspects of bar, such as keeping current liquor license, negotiating supplier contracts, taking inventory, and reordering supplies, managing budgets, and setting goals
  • Taking initiatives to curate innovative cocktail menu for hotel as well as creating own signature cocktails
  • Training staff to provide excellent service to patrons
  • Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours
  • Setting and enforcing quality and safety controls
  • Ensuring licenses are updated and in line with current legislation
  • Working with diverse personalities both on staff and patrons
  • Planning and taking part in promotional events
  • Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed
  • Maintaining fun, safe atmosphere for patrons.

STAGE DOOR SUPERVISOR

ISAAC THEATER ROYAL ALARM MONITOR
02.2019 - 08.2019
  • Maintain warm and welcoming presence at Stage Door and maintain security of building by ensuring that all visitors to venue are signed in and are either met by member of staff or are directed to their place of work
  • Greet all visitors with or without appointments and deal with their enquiries professionally and efficiently
  • Take and distribute messages, forward emails as appropriate and maintain efficient internal communications system
  • Sort and distribute incoming and outgoing mail as required, Receive and sign for parcels, special
  • Delivery items and packages that arrive during day
  • Ensure that deliveries are logged and distributed by informing relevant persons of their arrival
  • Complete running logs of all activities
  • Including waste collection and any other subcontractors
  • As well as keep log of all vehicles that enter and leave site
  • Ensure that all visiting contractors fill in health and safety terms of agreement and complete risk assessment if required
  • Log all items of property which are found or reported lost in line with procedure
  • Implement and comply with company’s Health & Safety policy, maintaining safest possible environment for colleagues, visiting companies, patrons
  • Report any suspicious behavior by staff or members of public to Venue Management
  • Undertake any other reasonable duties as requested by management.

RESIDENT MANAGER

EF
01.2018 - 02.2019
  • Preparing and managing budgets
  • Attracting new tenants through advertising, property viewings, and encouraging referrals
  • Interviewing tenants and running credit checks
  • Addressing tenant complaints and inspecting vacated units
  • Contracting and supervising repairs and maintenance work
  • 4
  • Collecting rent, dealing with late payments, and handling operating expenses
  • Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.

CAFÉ ASSISTANT/ TEMPORARY CAFÉ SUPERVISOR

AUCKLAND LIVE, BOX CAFÉ & STARKS CAFÉ
03.2017 - 02.2019
  • Provide customers with menus
  • Take customer orders and relay this to kitchen
  • Serve food and beverages to customers
  • Resolve any complaints that patrons have and address them appropriately
  • Prepare bills and process payments
  • Giving instructions or orders to subordinate employees
  • Ensuring that work environment is safe, secure, and healthy
  • Meeting deadlines
  • Approving work hours
  • Ensure great customer service at all levels.

Education

Graduate Diploma in Applied Management - Event Management, Human Resource Management

Otago Polytechnic
Auckland, NZ
06.2018

Bachelor of Commerce - Accounting, Economics, Advertising And Marketing

Dr. C V Raman University
India
06.2016

LICENCE CONTROLLER QUALIFICATION (LEVEL 4) - Sale And Supply of Alcohol, Host Responsibility

NEW ZEALAND SCHOOL OF FOOD & WINE
Auckland, NZ
10.2018

Skills

  • Event management
  • Integrity
  • Guest Accommodations
  • Effective communication
  • Open-mindedness
  • Teamwork
  • Creativity
  • Problem-solving
  • Critical thinking
  • Cocktail Mixologist
  • Language fluency
  • Marketing campaign management
  • Social media
  • Microsoft office
  • Adobe software suite
  • Canvas photo editor
  • Menu Mate software
  • Vent Software
  • Administrative Support
  • Maintaining Clean Work Areas
  • Social Media Networking
  • Guest Experiences
  • Facility Management
  • Hotel Reservations
  • Determining Room Rates
  • Strategic Planning
  • Company Guidelines
  • Revenue Management
  • Effective Customer Service
  • Client Support
  • Team Meetings
  • Event Logistics
  • Maintenance Services
  • Leadership
  • Policies and Procedures
  • Special Events Ticketing
  • Supply Purchasing
  • Food Service Operations
  • Facilities Management Software

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Certification

Manager's Certificate from Kaipara District council

Additional Information

Pam Goode Paparoa hotel (owner)

Owner 027-437-8746

pam@blackbox.net.nz


Sumit Dua General manager at Paparoa hotel

027-374-1792

Sumitdua.sd@gmail.com


Essa The Junction Eatery (owner)

09-480 8111

thejunctioneatery.co.nz


Marika Laflamme Ryman health care Village Manager

027-455-6436

marika.laflamme@bertsutcliffe.co.nz


Elaine Subritzky Manager

Whare Waka Café

027-249-4558

elainesubritzky@waitangi.org.nz


Monique Jesson EF International Language Centres School Director

+64 (0)9 302 2079

monique.jesson@ef.com


Catriona Angus Event Manager Isaac Theatre Royal

021-201-1404

catriona@itr.co.nz


Vivek Chadha Manager, Auckland live, Box café

027-742-7865

vivekc@aucklandlive.co.nz

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The road of excess leads to the palace of wisdom.
William Blake

Timeline

HOTEL MANAGER/ EVENT & MARKETING COORDINATOR

EMPLYOED, PAPAROA HOTEL
01.2021 - Current

THE JUNCTION EATERY, BARISTA
12.2020 - 01.2021

CAFÉ SUPERVISOR

WHARE WAKA CAFÉ WAITANGI GROUNDS
08.2020 - 11.2020

RECEPTIONIST AND SECURITY

BERT SUTCLIFFE RETIREMENT VILLAGE, CONCIERGE
04.2020 - 07.2020

BAR MANAGER

SCENIC HOTEL BAY OF ISLANDS
08.2019 - 04.2020

STAGE DOOR SUPERVISOR

ISAAC THEATER ROYAL ALARM MONITOR
02.2019 - 08.2019

RESIDENT MANAGER

EF
01.2018 - 02.2019

CAFÉ ASSISTANT/ TEMPORARY CAFÉ SUPERVISOR

AUCKLAND LIVE, BOX CAFÉ & STARKS CAFÉ
03.2017 - 02.2019

Graduate Diploma in Applied Management - Event Management, Human Resource Management

Otago Polytechnic

Bachelor of Commerce - Accounting, Economics, Advertising And Marketing

Dr. C V Raman University

LICENCE CONTROLLER QUALIFICATION (LEVEL 4) - Sale And Supply of Alcohol, Host Responsibility

NEW ZEALAND SCHOOL OF FOOD & WINE

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